Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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CRYSTAL PELL

Greensboro

Summary

Enthusiastic Sales & Customer Service Professional with a talent for connecting with people, closing deals, and building lasting relationships. Expert in Medicare sales, customer engagement, and team mentoring. Passionate about delivering innovative solutions that drive loyalty, retention, and revenue.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Medicare Sales Broker

RSMV
Greensboro, NC
05.2025 - 02.2026
  • Maintained accurate records of sales activities including client meetings, proposals, and contracts.
  • Collaborated on innovative sales strategies to boost team performance.
  • Trained new-staff on company policies and customer support operations.
  • Built strong client relationships, driving repeat business and referrals.

Medicare Sales Broker

GO HEALTH
Greensboro, NC
07.2024 - 02.2025
  • Conducted client meetings and managed proposals, and contracts with precision.
  • Developed and executed team-based sales strategies for improved performance.
  • Educated new hires on sales operations and customer service.

Medicare Sales Broker

Quote Manage
Greensboro, NC
06.2021 - 05.2024
  • Managed sales records, client meetings and proposals.
  • Collaborated on innovative sales tactics for better results.
  • Provided new hires on sales operations, and customer service.
  • Cultivated client relationships, resulting in high referral rates.

Medicare Sales Broker

Self-Employed
Greensboro, NC
01.2005 - 01.2021
  • Conducted community outreach to educate potential customers on Medicare options.
  • Resolved complex client inquiries with problem-solving skills.
  • Performed thorough needs assessments to match clients with optimal plans.
  • Built long-term relationships, achieving high client retention and repeat business.

Education

GED -

GTCC
Greensboro, NC
07.1994

Skills

  • Sales & Marketing
  • Product Promotions
  • Referral Marketing
  • Reference Selling
  • Negotiation
  • Cold Calling
  • Lead Prospecting
  • Sales Closing
  • Customer Service
  • Customer Needs Assessment
  • Planning & Coordination
  • Training & Mentoring
  • Technical Skills
  • CRM Proficiency
  • Google Drive
  • Product & Service Knowledge

Certification

  • Google Workspace
  • Zendesk
  • Amazon Workplace
  • Sunfire

Languages

English

Timeline

Medicare Sales Broker

RSMV
05.2025 - 02.2026

Medicare Sales Broker

GO HEALTH
07.2024 - 02.2025

Medicare Sales Broker

Quote Manage
06.2021 - 05.2024

Medicare Sales Broker

Self-Employed
01.2005 - 01.2021

GED -

GTCC
CRYSTAL PELL