Crystal Morrisey
Arapahoe
Summary
Accomplished Director at New Generation Child Care Center, adept in staff management and financial planning. Excelled in leveraging creativity and innovation to enhance operational efficiency and foster strong client relationships. Proven track record in employee development and multitasking, significantly improving resource allocation and strategic planning.
Overview
19
19
years of professional experience
Work History
Director
New Generation Child Care Center
09.2019 - 08.2024
- Established protocols with staff members to stay in compliance with state regulations for state inspections
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
Administrative Assistant
My School
06.2013 - 09.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Assistant Director
Kid's Empowerment
01.2006 - 01.2011
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Early Childhood Education
Carteret Community College
Morehead CityComputer Science
East Carolina University
Greenville, NCSkills
- Creativity and innovation
- Company guidelines
- Staff management
- Financial planning
- Employee development
- Multitasking and organization
- Business administration
Timeline
Director
New Generation Child Care Center
09.2019 - 08.2024
Administrative Assistant
My School
06.2013 - 09.2019
Assistant Director
Kid's Empowerment
01.2006 - 01.2011
Early Childhood Education
Carteret Community College
Computer Science
East Carolina University
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