Crystal Mitchell
Winston-Salem
Summary
Professional with strong background in retail management, adept at optimizing operations to achieve results. Known for effective team collaboration, adaptability, and focus on exceeding goals. Skilled in operational processes, staff training, and customer service. Consistently reliable and proactive in responding to changing needs.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Sephora
03.2024 - Current
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Collaborated with Store Manager to analyze sales data, identify trends, and develop targeted action plans.
- Contributed towards long-term growth and success of the retail establishment by consistently meeting or exceeding performance targets.
Operations Lead
Sephora
11.2020 - 03.2024
- Enhanced team productivity by providing ongoing training and development opportunities.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
- Streamlined operations by implementing efficient processes and optimizing workflows.
- Assisted in the development of long-term strategic plans, aligning operational goals with overarching company objectives.
Supervisor
Bath And Body Works, Limited Brands
06.2019 - 11.2020
General Manager
Ruff Housing Doggie Day And Overnight Care
06.2017 - 06.2019
Sales Manager
US Cellular Wireless
02.2015 - 04.2017
Education
Bachelor of Arts - Creative Writing
Salem College
Winston-Salem, NCSkills
- 4 Years Retail Management
- NSO Guest Captain Experience
- Operational Processes & Procedures
- Store organization
- Time management
- Team building and leadership
Timeline
Assistant Store Manager
Sephora
03.2024 - Current
Operations Lead
Sephora
11.2020 - 03.2024
Supervisor
Bath And Body Works, Limited Brands
06.2019 - 11.2020
General Manager
Ruff Housing Doggie Day And Overnight Care
06.2017 - 06.2019
Sales Manager
US Cellular Wireless
02.2015 - 04.2017
Bachelor of Arts - Creative Writing
Salem College
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