Crystal Jones
Wilmington
Summary
Experienced phlebotomist and medical assistant with a strong background in healthcare environments. Demonstrated ability to enhance workflow efficiency and patient service through strategic recommendations. Skilled in maintaining composure and providing comfort to patients in high-stress situations.
Overview
10
10
years of professional experience
Work History
Phlebotomist
Accureference Medical lab
Linden
12.2022 - Current
- Perform venipuncture on patients using proper techniques and safety protocols. Also great hard draws.
- Ensured timely and accurate completion of data entry tasks.
- Prepared specimens for laboratory analysis, ensuring proper labeling and handling procedures.
- Communicated effectively with patients to ease anxiety during blood draw procedures.
- Managed inventory of supplies, ensuring availability for daily operations in the lab setting.
- Provided excellent customer service while interacting with patients.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Conducted various blood tests and updated results into paper and electronic charts.
- Performed centrifugation and specimen aliquoting for sample preparation.
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
Phlebotomy Medical Screener
CSL Plasma Center
Wilmington
01.2020 - 10.2022
- Conducted health screenings for potential plasma donors to ensure eligibility.
- Educated donors on the donation process and post-donation care guidelines.
- Maintained accurate and confidential donor records in compliance with regulations.
- Monitored donor reactions during screenings and provided immediate support as needed.
- Trained new staff on screening procedures and best practices for donor interactions.
- Performed finger sticks and used equipment to test blood for iron and protein levels.
- Collected information on patient current height, weight and BP.
- Documented patient visits in an accurate and timely manner according to established procedures.
- Performed medical screening on patients to ensure they meet the requirements of the clinic.
- Assisted in the collection of plasma donations from donors.
Medical Assistant/Medical Laboratory Technician
Coastal Internal Medicine
Wilmington
01.2016 - 08.2020
- Collected and recorded patient vital signs and medical histories.
- Assisted physicians with patient examinations and medical procedures.
- Prepared examination rooms and maintained cleanliness standards.
- Administered injections, medications and treatments as directed by the physician.
- Documented notes during patient visits.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Education
Associate of Applied Science - Medical Assisting
Miller-Motte Technical College
NC08-2009
Phlebotomy
Phlebotomist
Midlands Tech SC06-2000
Skills
- Venipuncture techniques
- Specimen preparation
- Data entry accuracy
- Patient assessment
- Inventory management
- Laboratory compliance
- Customer service
- Pediatric phlebotomy
- Blood component separation
- Multi-sample collection
- Blood culture collection
- Patient confidentiality
- Venipuncture expertise
- Capillary puncture
- Geriatric phlebotomy
- Multitasking Abilities
Timeline
Phlebotomist
Accureference Medical lab
12.2022 - Current
Phlebotomy Medical Screener
CSL Plasma Center
01.2020 - 10.2022
Medical Assistant/Medical Laboratory Technician
Coastal Internal Medicine
01.2016 - 08.2020
Associate of Applied Science - Medical Assisting
Miller-Motte Technical College
Phlebotomy
Phlebotomist