CRYSTAL JONES
Wilmington
Summary
Compassionate and detail-oriented professional with extensive experience as a Phlebotomist at Accureference Medical Lab. Proven expertise in venipuncture and specimen handling, ensuring accurate results and enhancing patient care. As an Office Manager at Bailey Homecare, excelled in maintaining confidentiality and delivering exceptional customer service while managing financial records and office operations.
Overview
5
5
years of professional experience
Work History
Phlebotomist
Accureference Medical Lab
01.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Office Manager
Bailey Homecare
11.2019 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Education
Associate of Applied Science - Medical Assistant
Miller Motte College
Wilmington, NC08-2010
No Degree - Phlebotomy
Midlands Technical College
West Columbia, SC06-2000
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Venipuncture expertise
Timeline
Phlebotomist
Accureference Medical Lab
01.2024 - Current
Office Manager
Bailey Homecare
11.2019 - Current
Associate of Applied Science - Medical Assistant
Miller Motte College
No Degree - Phlebotomy
Midlands Technical College
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