Crystal Griffin
Taylorsville
Summary
Results-driven machine operator known for strong attention to detail and effective communication skills. Experienced in quality control and routine equipment maintenance, contributing to a safe and efficient working environment.
Overview
14
14
years of professional experience
Work History
Machine Operator
Leviton Manufacturing Co. Inc.
Morgaton
08.2022 - Current
- Operated machinery to manufacture electrical components, achieving high efficiency in production.
- Monitored production processes, ensuring compliance with quality and safety standards.
- Adjusted machine settings to align with precise product specifications, enhancing output quality.
- Conducted routine maintenance on equipment for optimal performance.
- Collaborated with team members to streamline production workflows.
- Trained new operators on standard operating procedures effectively.
- Ensured adherence to safety guidelines during all machinery operations.
- Inspected finished workpieces for conformity with specifications.
Machine Operator
Lydall Thermal Acoustical
Hamptonville
05.2015 - 11.2018
- Monitored production processes to ensure compliance with quality and safety standards.
- Trained new operators on standard operating procedures to enhance overall efficiency.
- Recorded production runs and material usage for accurate reporting and process evaluation.
- Loaded raw materials into machines according to specified measurements for optimal performance.
- Prepared machines for production by equipping them with necessary tools and parts.
- Verified conformance of finished workpieces with specifications and quality standards through detailed inspections.
- Checked products for accuracy using measuring instruments, including calipers and micrometers.
- Interpreted blueprints and job orders to identify product specifications and tooling requirements.
Customer Service Representative
Lowes Home Improvment
Wilkesboro
03.2016 - 12.2016
- Resolved customer complaints to enhance shopping experiences.
- Delivered timely customer service for efficient complaint resolution.
- Provided accurate information on products and services in response to inquiries.
- Maintained professionalism in stressful situations to de-escalate tensions and retain customer trust.
- Cultivated strong customer relationships to foster repeat business.
- Promoted high satisfaction levels through expert product knowledge and friendly service interactions.
Certified Nursing Assistant
Alexander Assisted Living
Taylorsville
02.2012 - 03.2016
- Assisted residents with personal hygiene and daily living activities to promote independence.
- Ensured clean, safe environment for residents, contributing to their comfort and health.
- Monitored and recorded vital signs, facilitating timely interventions and care adjustments.
- Responded promptly to call lights and addressed patient needs efficiently.
- Observed and reported unusual symptoms and changes to charge nurse immediately.
- Documented patient care activities accurately in electronic health records.
- Delivered emotional support and companionship to promote resident well-being and reduce feelings of isolation.
- Served meals in patient rooms and assisted with feeding.
Education
High School Diploma -
Alexander Central
Taylorsville, NC05-2011
Skills
- Machine operation
- Production monitoring
- Quality control and assurance
- Safety compliance
- Blueprint interpretation
- Data entry
- Health records management
- Team collaboration
- Effective communication and time management
- Complaints resolution
Timeline
Machine Operator
Leviton Manufacturing Co. Inc.
08.2022 - Current
Customer Service Representative
Lowes Home Improvment
03.2016 - 12.2016
Machine Operator
Lydall Thermal Acoustical
05.2015 - 11.2018
Certified Nursing Assistant
Alexander Assisted Living
02.2012 - 03.2016
High School Diploma -
Alexander Central