CRYSTAL GOODING
LaGrange
Summary
Results-driven office management professional with extensive experience in personnel and resource management. Proven ability to lead teams in high-pressure environments, achieving measurable outcomes while prioritizing professional development. Strong background in office management, accounting, and finance operations, with a track record of safeguarding assets valued over $100K. Recognized for excellence in performance and professionalism, with multiple awards from military service.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Transportation(TIMS) Supervisor
Wayne County Public Schools
Goldsboro
04.2023 - Current
- Supervised payroll, performance evaluation, hiring, and counseling for over 40 drivers.
- Managed bus routes and assignments for 10 schools to optimize operations.
- Maintained and built efficient bus routes to ensure timely transportation.
- Oversaw timekeeping processes to guarantee accurate attendance records.
- Drove bus routes as needed to meet service demands.
City Mail Carrier
United States Postal Service, USPS
Snow Hill
07.2017 - 04.2023
- Sorted and organized mail according to delivery routes.
- Operated postal vehicles safely while following traffic regulations.
- Assisted customers with inquiries regarding postal services and packages.
- Maintained accurate records of deliveries and pickups daily.
- Adhered to safety protocols during all operational tasks.
- Ensured proper handling of valuable documents or fragile items.
- Assisted in loading and unloading trucks with parcels and other mail items.
- Delivered packages, letters, and other items to residential and commercial customers.
- Inspected postal vehicles for maintenance needs.
Operations Specialist
United States Navy Reserves
Raleigh
01.2007 - 10.2017
- Provided operational and doctrinal expertise and technical guidance to senior leadership.
- Applied expertise of doctrine and procedures necessary for radar navigation contained in technical and operational publications.
- Delivered senior level advice to directors and deputy directors; managed personnel resource activities, enforcement of policies, and applicable directives.
- Administered chart maintenance, drafting of Naval messages, classified material control, and the maintenance and review of various watch stations logs and records.
- Conducted briefings and assisted in the coordination of systems training scenarios and special evolutions preparations.
- Anticipated future organizational needs and built training plans resulting in a team that achieved success in a dynamic environment.
- Planned, managed and continually assessed operational risk management protocols for employee safety.
- Assisted with individual development plans and enhanced junior and peer development in alignment with United States Navy best policy and procedures.
Team Leader
Spirit Aerosystems
Kinston
01.2015 - 01.2017
- Assembled, pre-fitted, and bonded a variety of metals, composite or laminate fabrications, assemblies, parts, skins and equipment.
- Followed engineering and manufacturing specifications and orders to determine parts to be bonded and the temperature and pressure required.
- Supported the continuous flow of product within the manufacturing process by training and assisting other employees.
- Operated cranes, forklifts and mgv's; secured accountability of equipment valued more than $100K with zero losses.
Insurance Representative
Combined Insurance
Goldsboro
01.2011 - 12.2011
- Sold different types of health insurance.
- Promoted services and products to individuals and firms, targeted individual client needs resulting in increased customer satisfaction.
- Performed administrative tasks, such as maintaining records and handling policy renewals.
- Holds a current Health Insurance License.
- Observed and analyzed reports, studied business performance, identified trends; interpreted results of analysis; presented recommendations alternatives and implications to management.
- Presented sales opportunities by uncovering financial needs; ensured that the client understood possible product opportunities.
- Provided prompt and accurate response to customer questions and concerns; performed follow-up and research tasks to ensure problem resolutions.
Cell Tech
West Pharmaceutical
Kinston
01.2007 - 12.2009
- Molded and trimmed rubber to produce pharmaceutical products.
- Operated and maintained production auxiliary equipment utilizing the correct safety precautions.
- Visually inspected, measured, and assembled parts in process to quality specifications, being aware of critical visual and dimensional defects and determines acceptability of the parts, based on customer specifications.
- Contributed to continuous process improvement efforts to reduce scrap, cycle times, improve efficiency, and eliminate waste within the production environment.
Operations Specialist
United States Navy Active Duty
Various Global Locations
01.2002 - 12.2006
- Utilized strategic and operational effectiveness measures to oversee policy guidance and implementation standards, provided administrative services and career counseling services to personnel.
- Reviewed staffing needs, evaluated performance, and determined work assignments and training requirements.
- Disseminated owns ship position on nautical charts using ranges, bearing and standard navigational symbols and assisted in determining sensor modes of operation.
- Supervised and trained personnel operating radars and associated electronic equipment; ensured all naval operations proceeded according to Department of Defense policies and procedures.
- Handled classified material in accordance with applicable directives resulting in zero incidents or compromise of materials.
- Monitored, operated, and interpreted electronic displays, consoles and digital feedback systems that indicated communication and navigation information about the ship's location at sea with other ships, aircraft, weather, sea conditions, proximity to land, etc.
- Conducted operational readiness and emergency drills, trained on the use of the ship's defensive weapons systems.
- Utilized the IADT (Integrated Automatic Detection and Tracking systems Operator); provided constant vigilance during watch periods to ensure communications continuity and security of the ship while in port.
- Supported critical maritime infrastructure, conducting security and maintaining oversight of maritime lines of communication.
Education
Business Administration - Major
Lenoir Community College
01.2011
Skills
- Financial analysis
- Budget management
- Business administration
- Data entry
- Operations oversight
- Training and development
- Conflict resolution
- Personnel management
- Executive communication
- Policy implementation
Certification
Class B CDL
Timeline
Transportation(TIMS) Supervisor
Wayne County Public Schools
04.2023 - Current
City Mail Carrier
United States Postal Service, USPS
07.2017 - 04.2023
Team Leader
Spirit Aerosystems
01.2015 - 01.2017
Insurance Representative
Combined Insurance
01.2011 - 12.2011
Operations Specialist
United States Navy Reserves
01.2007 - 10.2017
Cell Tech
West Pharmaceutical
01.2007 - 12.2009
Operations Specialist
United States Navy Active Duty
01.2002 - 12.2006
Business Administration - Major
Lenoir Community College