Crystal Eller
Salisbury
Summary
Dynamic Processing Coordinator at Atrium Health Cabarrus with a proven track record in enhancing order fulfillment and compliance. Expert in workflow coordination and customer service, I excel in problem-solving and team leadership, driving process improvements that elevate operational efficiency and client satisfaction. Committed to fostering collaboration and achieving organizational goals.
Overview
23
23
years of professional experience
Work History
Processing Coordinator
Atrium Health Cabarrus
02.2002 - 12.2024
- Assisted in processing incoming documents and data for accuracy and completeness.
- Coordinated communication between departments to ensure timely information flow.
- Supported team members in tracking and managing project deadlines effectively.
- Maintained organized records of processed items for easy retrieval and reference.
- Facilitated training sessions for new staff on processing procedures and best practices.
- Contributed to process improvement discussions by sharing insights from daily tasks.
- Assisted clients with inquiries, resolving issues promptly and maintaining customer satisfaction.
- Expedited order fulfillment with meticulous organization and prioritization of daily tasks.
- Implemented inventory control systems that reduced stock discrepancies and ensured accurate tracking of materials.
- Maintained strict compliance with industry regulations, adhering to best practices for data security and privacy protection.
- Established strong working relationships with vendors, negotiating favorable terms for services rendered.
- Delivered exceptional client service through prompt response times, attention to detail, and thorough follow-up on outstanding matters.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Education
High School Diploma -
Rowan Cabarrus Community College
Salisbury NC02.2002
Skills
- Computer proficiency
- Deadline management
- Cross-functional support
- Compliance awareness
- Software knowledge
- Workflow coordination
- Order processing
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking and organization
- Problem-solving abilities
- Excellent communication
- Organizational skills
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Customer service management
- Phone and email etiquette
- Microsoft office
- Handling complaints
- Self motivation
- Coaching and mentoring
Timeline
Processing Coordinator
Atrium Health Cabarrus
02.2002 - 12.2024
High School Diploma -
Rowan Cabarrus Community College
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