Crystal Doane
Charlotte
Summary
Reliable and people-focused professional with experience working in fast-paced environments. Comfortable helping customers, staying organized, and supporting team operations to keep things running smoothly. Known for being dependable and adaptable.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Brick Specialist
LEGO
10.2025 - Current
- Delivered friendly and engaging customer service to guests of all ages. Assisting guests with product selection and recommendations
- Collaborated with team members to meet daily store goals.
- Helped maintain sales floor organization and restocking throughout shifts.
Pastry Cook 2
The Ballantyne, A Luxury Collection Hotel
09.2023 - Current
- Developed experience in a variety of techniques and styles for pastry preparation/execution.
- Fulfilled responsibilities concerning the kitchen's stock and equipment.
- Maintained food safety standards through proper storage, preparation, and sanitation practices in the pastry station.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Created and developed unique plated desserts on a monthly basis for special dinner requests.
Peer Leader
Johnson & Wales University
07.2023 - 04.2024
- Monitored progress of assigned mentees regularly, tracking successes and identifying opportunities for growth or intervention when needed.
- Offered support and guidance to upcoming freshman as they adjust to college. Helped connect them with campus resources.
- Planned and organized events to keep peers engaged and connected with one another.
Cashier
Taco Arepa food truck
05.2020 - 08.2022
- Interacted with customers and made sure all their needs were met.
- I multi-tasked while taking orders by getting drinks ready, answering the phone, and finishing off plates in between customers.
- Promptly addressed customer complaints.
- Processed cash, check, or credit transactions with accuracy.
Education
Bachelor of Science - Food And Beverage Management
Johnson & Wales University
Charlotte, NCAssociate of Applied Science - Baking And Pastry Arts
Johnson & Wales University
Charlotte, NCSkills
- Inventory Rotation
- Workflow Management
- Organization
- Multitasking
- Interpersonal relations
- Attention to detail
Certification
ServSafe, 2024-01-01
Timeline
Brick Specialist
LEGO
10.2025 - Current
Pastry Cook 2
The Ballantyne, A Luxury Collection Hotel
09.2023 - Current
Peer Leader
Johnson & Wales University
07.2023 - 04.2024
Cashier
Taco Arepa food truck
05.2020 - 08.2022
Bachelor of Science - Food And Beverage Management
Johnson & Wales University
Associate of Applied Science - Baking And Pastry Arts
Johnson & Wales University