Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Dalton

Mars Hill,NC

Summary

Dynamic professional with a proven track record in staff management and operations at Hulsing Hotels. Successfully enhanced customer satisfaction by resolving concerns promptly and motivated teams to achieve peak performance. Skilled in inventory control and dedicated to fostering a collaborative work environment, driving sales growth through effective marketing initiatives.

Overview

4
4
years of professional experience

Work History

Assistant General Manager

Hulsing Hotels
Asheville , NC
09.2024 - Current
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.

Certified Nursing Assistant

Elderberry Health Care
08.2021 - 11.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Branch Manager

Woodforest National Bank
08.2021 - 08.2024
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

Education

GED -

Asheville Buncombe Technical Community College
Asheville, NC
08-2027

Skills

  • Staff management
  • Inventory control
  • Operations management
  • Staff development

Timeline

Assistant General Manager

Hulsing Hotels
09.2024 - Current

Certified Nursing Assistant

Elderberry Health Care
08.2021 - 11.2024

Branch Manager

Woodforest National Bank
08.2021 - 08.2024

GED -

Asheville Buncombe Technical Community College

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Crystal Dalton