Crystal Broadhurst
Fuquay-Varina
Summary
Detail-oriented Medical Assistant with 11 years in patient care and clinical operations. Skilled in optimizing electronic health record systems to improve clinic efficiency and patient satisfaction. Committed to regulatory compliance and fostering trust through strong communication and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Raleigh Family Practice
09.2023 - 05.2025
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Administered medications under the direction of healthcare professionals
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records, ensuring accurate documentation in electronic health record systems for seamless patient care
- Educated patients on medication instructions and post-treatment care, enhancing understanding of preventive measures
- Coordinated referrals to specialists and healthcare providers, facilitating timely access to necessary care based on physician recommendations
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
Medical Assistant
Cary Cardiology
02.2023 - 08.2023
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Demonstrated proficiency in performing electrocardiograms (EKGs) accurately and efficiently
- Educated patients on medication instructions and post-treatment care to enhance understanding and compliance
- Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
- Responded quickly during emergencies or urgent situations within the clinic setting
- Managed multiple tasks simultaneously while ensuring accuracy and attention to detail in patient care
- Fostered positive work environment through effective communication and collaboration with colleagues
Medical Assistant
Peak Cardiology Apex
06.2022 - 02.2023
- Assisted physicians and nurses in providing patient care, including taking vital signs, collecting specimens, and administering medications
- Performed basic laboratory tests such as blood draws, urinalysis, and EKGs with precision and adherence to safety protocols
- Maintained accurate medical records, documenting patient information, test results, and treatment plans to support quality care
- Educated patients on medication instructions, post-treatment care, and preventive measures to promote overall wellness
- Managed patient scheduling to optimize appointment flow and enhance patient access to care
- Coordinated referrals to specialists and diagnostic facilities, facilitating timely access to necessary services
- Implemented electronic health record (EHR) system resulting in improved accuracy of documentation
Medical Assistant
Avance Care
07.2020 - 06.2022
- Assisted physicians and nurses during patient examinations and procedures, enhancing patient comfort and care delivery
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Administered medications under the direction of healthcare professionals
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records, ensuring accurate documentation in electronic health record systems to support quality patient care
- Educated patients on medication instructions and post-treatment care, empowering them with knowledge to support recovery and health maintenance
- Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
- Demonstrated proficiency in performing electrocardiograms (EKGs) accurately and efficiently
Medical Assistant
Family Medicine in Downtown
10.2018 - 07.2020
- Supported physicians and nurses in patient examinations and procedures, enhancing overall patient care
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Administered medications under the direction of healthcare professionals
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
- Utilized electronic health record (EHR) systems for precise documentation and efficient retrieval of patient information
- Delivered exceptional customer service by promptly addressing patient inquiries and concerns, improving patient satisfaction
- Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
Head Medical Assistant
AllMed Clinic
04.2014 - 11.2018
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Administered medications under the direction of healthcare professionals
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record systems
- Coordinated patient appointments and collaborated with departments to streamline scheduling process
- Informed patients on medication instructions, post-treatment care, and preventive measures to enhance understanding and compliance
- Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
- Managed inventory of medical supplies and equipment, ensuring timely availability for clinical needs
- Coordinated referrals to specialists or other healthcare providers based on physician recommendations
- Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
- Participated in staff meetings to discuss updates on policies, procedures, or changes in healthcare regulations
- Contributed to a positive work environment through effective communication with colleagues
- Aided in training new medical assistants on office protocols and clinical procedures
- Responded quickly during emergencies or urgent situations within the clinic setting
- Demonstrated proficiency in using electronic health record (EHR) systems for accurate documentation and retrieval of patient information
- Assisted with patient billing processes, including verifying insurance coverage and submitting claims
Education
Associate's degree - Medical Assistant
Gwinnett Technical College
Raleigh, NC08-2011
Technical school - Certified Nursing Assistant
Wake Technical Community College
Raleigh, NC12-2002
Skills
- EKG monitoring
- Blood draws and venipuncture
- Specimen collection and lab work
- Vital signs monitoring
- Medication administration
- Patient assessment and education
- EHR systems management
- Documentation and records management
- Appointment coordination
- Prior authorization processes
- Patient communication and customer service
- HIPAA compliance and confidentiality
- Clerical experience and staff training
- Time management and multitasking
Timeline
Medical Assistant
Raleigh Family Practice
09.2023 - 05.2025
Medical Assistant
Cary Cardiology
02.2023 - 08.2023
Medical Assistant
Peak Cardiology Apex
06.2022 - 02.2023
Medical Assistant
Avance Care
07.2020 - 06.2022
Medical Assistant
Family Medicine in Downtown
10.2018 - 07.2020
Head Medical Assistant
AllMed Clinic
04.2014 - 11.2018
Associate's degree - Medical Assistant
Gwinnett Technical College
Technical school - Certified Nursing Assistant
Wake Technical Community College