Cindy Harrison
Archdale
Summary
Dynamic leader with a proven track record at C&c Cleaning Services, enhancing team productivity and customer satisfaction. Skilled in staff scheduling and team building, I excel in creating efficient processes and fostering strong client relationships. Achieved significant improvements in service quality and operational efficiency, demonstrating exceptional customer service and management capabilities.
Overview
31
31
years of professional experience
Work History
Cleaner Supervisor
C&c Cleaning Services
02.2010 - 01.2025
- Coordinated seamlessly with facility managers at various job sites to provide comprehensive cleaning solutions that met their specific requirements and exceeded their expectations.
- Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
- Managed scheduling to ensure adequate coverage during peak hours, maximizing efficiency while reducing labor costs.
- Ensured consistent high-quality service by conducting regular inspections of completed work areas.
Owner
Cindys Flowers & Fountains
03.1994 - 04.2000
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
High School Diploma -
Norfolk State University
Norfolk, VA05-1972
Skills
- Customer service
- Staff evaluations
- Invoice processing
- Customer service-focused
- Expense tracking
- Training and mentoring
- Payroll administration
- Staff scheduling
- Team building
Timeline
Cleaner Supervisor
C&c Cleaning Services
02.2010 - 01.2025
Owner
Cindys Flowers & Fountains
03.1994 - 04.2000
High School Diploma -
Norfolk State University
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