Criatina Rocha
Mount Airy
Summary
Dynamic professional with a proven track record in accounts payable at Five Star Metal Buildings, excelling in financial reporting and customer communication. Adept at data entry and fostering team collaboration, I consistently secured timely payments while enhancing customer satisfaction through effective multitasking and bilingual communication skills.
Overview
10
10
years of professional experience
Work History
Accounts Payable
Five Star Metal Buildings
Mount Airy
06.2023 - Current
- Maintained accurate records by processing customer payments efficiently.
- Verified balances owed to ensure financial integrity.
- Communicated with customers to address payment inquiries and resolve disputes.
- Employed spreadsheets for tracking customer debts and payment status.
- Conducted collections efforts to secure timely payments.
Data Entry
Carport Central
Mount Airy
09.2017 - 05.2020
- Provided exceptional customer service, resolving inquiries promptly.
- Leveraged Excel and spreadsheets for accurate data entry and reporting.
- Worked collaboratively within teams to support project objectives.
- Maintained clear communication with stakeholders to facilitate smooth operations.
Server
Chile Rojo
Mount Airy
06.2015 - 10.2017
- Ensured timely delivery of hot plates to customers.
- Prioritized customer satisfaction throughout dining experience.
- Utilized strong communication skills to address customer inquiries.
- Demonstrated effective multitasking in fast-paced environment.
Education
GED -
Surry Community College
Dobson, NC9-11 -
Surry Central High School
Dobson, NCSkills
- Data entry and spreadsheet skills
- Financial reporting
- Customer communication
- Team collaboration
- Multitasking
- Accounts payable / invoice coding
- Computer skills
- Bilingual
- Team building
Languages
Spanish
Professional
English
Professional
Timeline
Accounts Payable
Five Star Metal Buildings
06.2023 - Current
Data Entry
Carport Central
09.2017 - 05.2020
Server
Chile Rojo
06.2015 - 10.2017
GED -
Surry Community College
9-11 -
Surry Central High School
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