Summary
Overview
Work History
Skills
Timeline
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Craig Sharpe

Wake Forest,NC

Summary

Dynamic Account Executive with a proven track record at FDH Electronics, excelling in B2B sales and account management. Recognized for consistently exceeding sales targets and fostering strong client relationships through exceptional communication and organizational skills. Adept at negotiating favorable contracts and streamlining processes to enhance customer satisfaction and retention.

Overview

37
37
years of professional experience

Work History

Account Executive

FDH Electronics
04.2017 - 05.2025
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Streamlined account management processes for increased efficiency and improved client retention rates.
  • Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
  • Successfully managed portfolio of high-value accounts, maintaining focus on customer satisfaction and account growth.
  • Led negotiations, securing deals that aligned with both client expectations and company goals.

Account Executive

Future Electronics
08.1988 - 01.2016
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
  • Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
  • Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
  • Identified and addressed areas for improvement in sales strategies, leading to more efficient and effective sales cycles.
  • Streamlined internal processes for customer relationship management, significantly reducing response times to client inquiries.
  • Negotiated favorable terms in high-stake contracts, ensuring profitability and long-term partnership viability.
  • Conducted market analysis to identify trends and adjust sales strategies accordingly.
  • Optimized sales pipeline management, ensuring steady flow of opportunities through careful planning and follow-up activities.
  • Fostered long-lasting relationships with major clients to secure repeat business and referrals.
  • Increased market share within territory through diligent research and identification of new business opportunities.
  • Facilitated resolution of client issues by acting as liaison between customer service and technical teams.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Negotiated prices, terms of sales and service agreements.

Skills

  • Account management
  • Microsoft Office
  • Communication skills
  • Organizational skills
  • Customer service
  • B2B sales
  • Time management
  • Leadership

Timeline

Account Executive

FDH Electronics
04.2017 - 05.2025

Account Executive

Future Electronics
08.1988 - 01.2016

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Craig Sharpe