CRAIG KASEK
Durham
Summary
Results-driven operations and client service professional with extensive experience in legal document management, healthcare administration, real estate, and multi-unit hospitality leadership. Proven success managing records systems, coordinating high-volume workflows, overseeing client-facing operations, and leading cross-functional teams. Recognized for strong organizational skills, process efficiency, attention to detail, and delivering exceptional service in fast-paced professional environments.
Experienced with document control systems, ensuring accurate and efficient management of records. Uses advanced organizational skills to maintain order and accessibility of critical documents. Track record of enhancing compliance and operational efficiency through meticulous documentation practices.
Overview
14
14
years of professional experience
Work History
Closing Coordinator
Compass Real Estate
Raleigh, NC
03.2025 - Current
- Top-performing real estate professional on the #1 producing team within the firm, supporting residential buyers and sellers throughout the Triangle market.
- Build and maintain strong client relationships through exceptional communication, responsiveness, and customer service.
- Negotiate contracts, pricing, and transaction terms while ensuring smooth coordination between clients, lenders, attorneys, inspectors, and vendors.
- Manage multiple transactions simultaneously while maintaining strict attention to detail, deadlines, and compliance requirements.
Document Management Specialist/Service Center Management
Womble Bond Dickinson Law Firm
Raleigh, NC
03.2020 - 03.2025
- Support operational functions for one of the largest law firms in North Carolina across multiple office locations. Oversee organization, storage, retrieval, and processing of high-volume confidential records.
- Manage high-volume document workflows, records management, and service operations while maintaining strict accuracy and confidentiality standards.
- Coordinate foreign invoice processing and administrative support activities with strong attention to detail and compliance requirements
- Collaborate with attorneys, internal stakeholders, and operational teams to ensure efficient service delivery and workflow execution.
- Assist with enterprise scanning projects, records coordination, and process improvements to enhance operational efficiency.
- Build strong working relationships through effective communication, responsiveness, and customer-focused service support.
- Contribute to continuous operational improvements and workflow organization within a fast-paced professional environment.
- Oversaw document management and service center operations across three office locations
- Managing office supply procurement, inventory, and administrative projects for three offices to ensure efficient daily operations and exceptional internal client support.
Patient Care Manager
Wake Psychiatry
Raleigh, NC
12.2018 - 12.2019
- Managed daily patient scheduling and front-office workflow operations.
- Oversaw billing functions, insurance claims processing, and payment collection.
- Resolved patient concerns and ensured high-quality service delivery.
- Maintained accurate medical documentation and administrative records.
- Improved operational efficiency through proactive workflow coordination.
Manager
Chopt Creative Salad Company
Chapel Hill, NC
03.2016 - 02.2018
- Managed scheduling, labor forecasting, and daily operational performance.
- Oversaw profit and loss accountability and labor cost management.
- Played a key role in opening four North Carolina locations.
Food & Nutrition Assistant Manager
Novant Health
Charlotte, NC
06.2014 - 03.2016
- Supervised and developed a team of 60 employees.
- Oversaw daily café operations in a high-volume healthcare setting.
- Helped achieve top-four U.S. sales ranking among company locations.
- Managed staffing, workflow efficiency, and operational performance.
Line Cook, Mama Melrose’s Ristorante Italiano
Walt Disney World Resort
Orlando, FL
10.2012 - 04.2013
- Delivered high-quality service in a fast-paced, high-volume restaurant serving 1,200–1,500 guests daily.
- Maintained Disney service standards and operational excellence.
- Worked collaboratively to deliver exceptional guest experiences.
Education
Bachelor of Science -
Appalachian State University
Boone, NCAssociate of Science - Culinary Arts
Johnson & Wales University
Providence, RISkills
- Office Managing
- Client relations
- Contract negotiations
- Document organization
- Document management
- Project Support
- Invoicing support
- Database management
- Administrative support
- Client-oriented
- Records management
- Document control
- Data accuracy
Timeline
Closing Coordinator
Compass Real Estate
03.2025 - Current
Document Management Specialist/Service Center Management
Womble Bond Dickinson Law Firm
03.2020 - 03.2025
Patient Care Manager
Wake Psychiatry
12.2018 - 12.2019
Manager
Chopt Creative Salad Company
03.2016 - 02.2018
Food & Nutrition Assistant Manager
Novant Health
06.2014 - 03.2016
Line Cook, Mama Melrose’s Ristorante Italiano
Walt Disney World Resort
10.2012 - 04.2013
Associate of Science - Culinary Arts
Johnson & Wales University
Bachelor of Science -
Appalachian State University