Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Websites
Awards
Community Service
Timeline
Generic

Courtney Raeshal Wells

Charlotte,NC

Summary

Recent graduate with foundational knowledge in Practical Nursing and hands-on experience gained through academia and clinical rotations, coupled with extensive experience in patient care as a certified nursing assistant in geriatric settings. Known for reliability, creativity, and adaptability with a swift capacity to learn and acquire new skills. Eager to start a career and make meaningful contributions while providing compassionate care that enhances the quality of life for all.

Overview

19
19
years of professional experience
1
1
Certification

Work History

CERTIFIED NURSING ASSISTANT

KARE LLC
10.2019 - Current
  • Provides for activities of daily living by assisting with serving meals, feeding patients as necessary and ambulating, turning, and positioning patients; and providing fresh water and nourishment between meals.
  • Provides adjunct care by administering enemas, douches, non-sterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; and applying restraints.
  • Maintains patient stability by checking vital signs and weight; testing urine and recording intake and output information.
  • Provides patient comfort by utilizing resources and materials; transporting patients; answering patients’ call lights and requests; and reporting observations of the patient to nursing supervisor.
  • Documents actions by completing forms, reports, logs, and records.
  • Maintains work operations by following policies and procedures.
  • Protects organization’s value by keeping patient information confidential.
  • Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures; federal, state, and local requirements.
  • Updates job knowledge by participating in educational opportunities, reading professional publications, participating in professional organizations, and maintaining licensure.
  • Enhances nursing department and hospital reputation by accepting ownership for accomplishing new and different requests; and exploring opportunities to add value to job accomplishments.

VIP HOST

LIVE NATION
04.2023 - Current
  • Giving proper recognition to Live Nation Executives and VIPs to instill appreciation for their patronage
  • Serve as a resource of information to guests regarding their experience within both the lounge and music areas
  • Assist guests regarding the timing of the supporting and headliner acts
  • Anticipate the needs of guests and communicate effectively with others to ensure guest experience
  • Maintain contact with Manager, Bar Staff, and Server regarding the arrival of guests
  • Constant observation of lounge area, upholding the ambiance of the lounge or seating section
  • Anticipate guests’ needs and providing superior service

SENIOR UNDERWRITER ADMINISTRATIVE ASSISTANT

FARMERS INSURANCE COMPANY – ZURICH REMOTE
02.2023 - 05.2023
  • Contact Vendors & Escrow Companies to maintain a working relationship and book/record federal taxes
  • Processes, processes, and validates recurring and miscellaneous accounting entries (journal/payments) to ensure compliance with intermediate underwriting guidelines policies and procedures
  • Determine assessment against multiple products offered and assist in determining the appropriate market for said risk
  • Determine the creditable value and record of applicants to ensure compliance with underwriting guidelines
  • Evaluate C’s property inspections of dwellings to ensure the risk is within company appetite
  • Utilize vehicle history reports, motor vehicle reports, and credit assessments to determine eligibility
  • Provide property requested correspondence such as letters of non-renewals, claims history reports, and company requested cancellation etc.
  • Use models to predict activities or events within the lines of business such as fraud, subrogation, underwriting outcomes, retention rate, conversion rate, efficiency gain, etc.
  • Assist with planning of internal events, including Town Halls, Melissa Sessions, Culture and Team building
  • Evaluated complex insurance applications to determine risk exposure and coverage eligibility.

REAL ESTATE ADMIN. ASSISTANT

Centralized Showing Service Inc.
11.2016 - 12.2019
  • Created and scheduled inbound lead calls and speaker shows showing appointment availability and inspected assigned properties as needed.
  • Managed and coordinated all collateral, contracts list, meetings, training, email, external vendor services, extensive support meetings, expense reporting, and assisted with building permits.
  • Used the project management system to create real estate agents, and requested third-party agents as needed.
  • Developed and maintained a working relationship with external vendors, mortgage lenders, contractors/inspectors inspectors.
  • Conducted inspections and property examinations, including demolition activities and land purchases, and maintained daily correspondence, reports, and other documentation.
  • Utilized website and social media accounts to increase brand awareness and drive promotions.
  • Handled administrative duties such as copying, printing, scanning, and organizing documents and folders.
  • Assisted with internal communications (maintain equipment list, take and distribute meeting notes, provide strategic agendas & status reports, presentations, etc.)
  • Created custom email addresses, inboxes, and folders.
  • Handle distribution of data and final closing agreements for electronic execution.
  • Handle distribution of data and final closing agreements to appropriate parties

TRAVEL COORDINATOR FOR ALED GRP

DEPT OF AIR FORCE (NAF) LANGLEY AFB
10.2017 - 10.2018
  • Regularly liaise with high-ranking Military personnel and their executive team to coordinate group lodging accommodations for entourage and delegate conferences, and day-to-day personnel funding and travel planning for Permanent Change of Duty Station.
  • Coordinated travel agenda with all international & domestic travel arrangements including flights, hotels, car rentals, and scheduled itineraries.
  • Served as a point of contact for all meeting requests, agendas, documents and questions.
  • Established contacts with civilian hotel/vendors to accommodate military personnel when needed.
  • Supported the overall business operation agenda and coordinated all maintenance for programs, meetings, and special events.
  • Monitored premises, screened visitors, tagged and issued passes to maintain a secure environment.
  • Provided support for the entire complex (events, supplies, building security, and maintenance).
  • Created and administrative duties such as filing, typing, copying, scanning etc.; maintain computer and manual filing systems.
  • Performed equipment, and cleared travel itineraries materials for distribution.
  • Performed regular quality assurance evaluations, inspections, and non-destructive tests where appropriate

LEAD SERVER/HOUSEKEEPER

COLONIAL HARBOR RETIREMENT
11.2016 - 11.2016
  • Trained new hires, created schedules, and verified payroll.
  • Monitored food distribution, ensuring meals matched resident dietary needs.

SHIFT SUPERVISOR

AAFES
05.2015 - 10.2016
  • Trained new hires, created schedules, and verified payroll.
  • Monitored inventory levels and ensured compliance with budget.

ADMINISTRATIVE ASSISTANT

HALL AUTOMOTIVE - FORD LINCOLN
03.2016 - 06.2016
  • Handled administrative duties such as copying, printing, scanning, organizing documents and folders.
  • Processed checks, credit cards, payments, invoices, and receipts; recorded invoices into reporting system; reconciled cash and drawer daily and verified deposits.
  • Reconciled bank and general ledger accounts and identified adjustments, corrective action, and prepared journal entries.
  • Processed and distributed employee schedules; system to include scheduling and directing phone calls.
  • Processed departmental purchase orders, invoices, and expense reports
  • Responsible for accurate records with issuance of company expense cards and dealer license plate tags
  • Responsible for vehicle inventory property and location of vehicles; maintained records of license or repair orders
  • Coordinated team activities, sales campaigns, volunteer events, lunches, and meetings
  • Maintained administrative and company policy handbook for HR; human resources department.
  • Assisted with budget and company financials; provided support to general manager and internal departments
  • Demonstrated leadership to maintain confidentiality, trust and support with senior management staff.
  • Assist with the administrative tasks and projects as needed
  • Managed all Hall Inventory (property filings, safety inspection standards as outlined in company and state guidelines)

ASSISTANT STORE MANAGER

WENDY’S
12.2009 - 05.2011
  • Trained new hires, created schedules, and verified payroll.
  • Monitored inventory levels and ensured compliance with budget.
  • Controlled expenses to reduce costs and meet budget targets.
  • Led merchandising, promotions, and brand loyalty for top-selling business segments.
  • Managed retail and company inventory, focusing on loss prevention.
  • Assisted in advertising campaigns to attract and retain customers.
  • Handled basic accounting tasks, including cash drawer reconciliation, deposit slips, and credit card receipts.

Assistant Event Coordinator

HILTON GARDEN INN
06.2006 - 12.2009
  • Handled accounting tasks, including cash drawer, deposits, expense hand verification, and end-of-shift reports.
  • Ensured facility cleanliness in line with OSHA/Health department standards.
  • Selected decor, event materials, and prepared stationary (place cards, table plans).
  • Managed event schedules, logistics, bookings, and promotions.
  • Assisted in planning large-scale events (trade shows, corporate meetings, celebrations).
  • Supported leadership with event planning reports, scheduling, and risk management.
  • Collected client feedback to assess event successes and for improvement.
  • Coordinated vendors (florists, photographers, musicians/dancers, etc.).
  • Assisted clients in defining event space, budgets, and timelines.
  • Supervised onsite teams, including caterers, AV techs, and facility staff.
  • Managed catering logistics for private and larger events.

Education

Bachelor of Arts - Psychology

Hampton University
Hampton, Virginia
05.2015

Associate of Science - Science

Thomas Nelson Community College
Hampton, Virginia
05.2013

Associate of Applied Science - Social Science

Thomas Nelson Community College
Hampton, Virginia
05.2012

Diploma - Licensed Practical Nurse

Central Piedmont Community College
Charlotte, NC
07-2025

Skills

  • Self-sufficient, assertive, flexible, confident, conscientious, diplomatic, and able to work independently
  • Strong research, mathematical and organizational skills with a keen attention to detail
  • Strong quantitative/qualitative analytic skills and comprehensive problem-solving ability
  • Self-starter with outstanding social skills, interpersonal abilities, and oral/written communication skills
  • Strong ability to grasp concepts quickly, innovate, and think beyond traditional methods
  • Highly resourceful team-player with a very positive, upbeat, “can-do” mentality, who exhibits a deep passion for supporting executive leaders and senior management
  • Strong ability to foster/maintain collaborative relationships with affluent partners
  • Strong decision maker with the ability to anticipate needs of executives and potential issues before they arise
  • Proven ability to receive/protect confidential and propriety information using the highest ethical/professional standards
  • Proficient in creating content for all major social media - Facebook, Twitter, Tiktok, Instagram
  • Proficient with search engines, greenscreens, salesforce, and auditing applications
  • Proficient computer skills (Microsoft office; Zoom and Webex)
  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Collecting vital signs
  • Bathing assistance
  • Compassionate
  • Basic life support
  • Vital signs monitoring
  • Bedside manner
  • Dressing assistance
  • Safety precautions
  • Recording vital signs
  • Electronic charting

Certification

  • CERTIFIED NURSING ASSISTANT
  • MO License MO025645201094; Expires March 2024
  • KS License: 250611, Expires January 2025
  • NC License: 580080; Expires August 2025

Hobbies and Interests

Fashion design, Painting, Photography, Reading, & Roller Skating

Awards

Team Leadership Winner, October 2019, Employee of the Quarter, April 2018, New Agent HeadStart Qualifier, August 2017, Employee of the month, February 2017, Dean’s List May 2015, Employee of the Month, December 2013, Catch Me at My Best Reward 2007

Community Service

Tutor, Community Housing Partners Afterschool Program, Volunteer, Veterans Community Project

Timeline

VIP HOST

LIVE NATION
04.2023 - Current

SENIOR UNDERWRITER ADMINISTRATIVE ASSISTANT

FARMERS INSURANCE COMPANY – ZURICH REMOTE
02.2023 - 05.2023

CERTIFIED NURSING ASSISTANT

KARE LLC
10.2019 - Current

TRAVEL COORDINATOR FOR ALED GRP

DEPT OF AIR FORCE (NAF) LANGLEY AFB
10.2017 - 10.2018

REAL ESTATE ADMIN. ASSISTANT

Centralized Showing Service Inc.
11.2016 - 12.2019

LEAD SERVER/HOUSEKEEPER

COLONIAL HARBOR RETIREMENT
11.2016 - 11.2016

ADMINISTRATIVE ASSISTANT

HALL AUTOMOTIVE - FORD LINCOLN
03.2016 - 06.2016

SHIFT SUPERVISOR

AAFES
05.2015 - 10.2016

ASSISTANT STORE MANAGER

WENDY’S
12.2009 - 05.2011

Assistant Event Coordinator

HILTON GARDEN INN
06.2006 - 12.2009

Bachelor of Arts - Psychology

Hampton University

Associate of Science - Science

Thomas Nelson Community College

Associate of Applied Science - Social Science

Thomas Nelson Community College

Diploma - Licensed Practical Nurse

Central Piedmont Community College

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Courtney Raeshal Wells