Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Shiley

Sneads Ferry

Summary

Dedicated office administrator with a proven track record of overseeing daily operations and optimizing workflows. Skilled in utilizing organizational and leadership abilities to enhance efficiency and foster team productivity. Proficient in office software, scheduling, and resource allocation strategies to drive operational success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

South Office Manager

SeaShore Realty Group-North Topsail Beach, NC
01.2022 - Current


  • I answer phones and answer guests/owner questions.
  • I work on AirBnb disputes.
  • I process invoices.
  • I over see the maintenance and quality of 70+ homes.
  • I complete property inventories.

HOA Administrator

Topsail Reef HOA-North Topsail Beach, NC
04.2021 - 01.2022
  • I worked under the direction of 7 board members. I did every administrative task assigned to me by the HOA Board. I oversaw 239 units and the day to day tasks that run the facility.

RECORDS CLERK I

City of Jacksonville Center for Public Safety
08.2018 - 03.2021
  • Review Incident, Arrest, Citation, and Supplement reports.
  • Process Passports.
  • Answer Phones.
  • Assist Officers and other staff.
  • Print and email reports for citizens.
  • Provide training to officers during roll call on proper police reporting.

RECEPTIONIST

Southeastern Medical Oncology Center
10.2017 - 07.2018
  • Check out for an oncology office.
  • Check patients out.
  • Schedule appointments.
  • Scan medical documentation.
  • Process hospital charges.
  • Check next day schedule for current insurance cards and current demographic forms.
  • Check prior orders for completion. If orders are incomplete I would then complete them.
  • Take payments and post them in the billing system.

Education

Associate's Degree in Health Information Technology - Health Information Technology

DeVry University

High School - undefined

Elizabethtown Area High School
Elizabethtown, PA

Skills

  • Accurate data entry
  • Proficient in Microsoft Office Suite
  • Office management proficiency
  • Proficient in Google Docs
  • Invoice management
  • Effective verbal communication
  • Strong planning and coordination abilities
  • Customer relations

Certification

  • Notary Public
  • April 2019 to April 2024
  • I am a certified Notary Public for NC.

Timeline

South Office Manager

SeaShore Realty Group-North Topsail Beach, NC
01.2022 - Current

HOA Administrator

Topsail Reef HOA-North Topsail Beach, NC
04.2021 - 01.2022

RECORDS CLERK I

City of Jacksonville Center for Public Safety
08.2018 - 03.2021

RECEPTIONIST

Southeastern Medical Oncology Center
10.2017 - 07.2018

High School - undefined

Elizabethtown Area High School

Associate's Degree in Health Information Technology - Health Information Technology

DeVry University

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