Dynamic healthcare leader with extensive experience at Legacy Healthcare Services, excelling in therapy services management and clinical supervision. Proven track record in enhancing patient satisfaction and staff performance through effective mentorship and collaboration. APTA Clinical Instructor Certified, skilled in developing individualized treatment plans and fostering a culture of open communication.
Overview
17
17
years of professional experience
Work History
Director of Rehab Services
Legacy Healthcare Services
09.2022 - Current
Oversaw daily operations of rehabilitation services, ensuring compliance with regulatory standards.
Collaborated with interdisciplinary teams to optimize care plans and improve service delivery.
Conducted performance evaluations and provided mentorship to staff, fostering professional growth.
Fostered a culture of collaboration, respect, and open communication within the department, resulting in improved staff satisfaction and performance.
Ensured appropriate staffing levels and scheduling to optimize both patient care and staff morale.
Improved overall patient satisfaction with rehab services by addressing concerns promptly and collaboratively developing solutions.
Physical Therapist
Legacy Healthcare Services
03.2015 - 09.2022
Developed individualized treatment plans to address patient needs and promote recovery.
Implemented evidence-based therapeutic techniques to enhance patient mobility and strength.
Collaborated with multidisciplinary teams to coordinate comprehensive patient care strategies.
Educated patients on self-management techniques and injury prevention strategies.
Streamlined documentation processes to improve efficiency and compliance with healthcare regulations.
Mentored new hires, fostering a collaborative environment focused on quality patient care.
Developed strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes.
Enhanced patient satisfaction by providing one-on-one attention and addressing individual concerns.
Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
Supervised clinical students, certified and licensed assistants, technicians, and volunteers.
Educated patients on injury prevention strategies, promoting long-term wellness and reducing the risk of recurrence.
Knowledgeable on SMART and Net Health documentation system
Traveled to multiple retirement communities providing one-on-one care for the Geriatric population.
Physical Therapist
Lake Norman Regional Medical Center
10.2010 - 03.2015
Evaluated patient progress, adjusting treatment plans based on ongoing assessments and outcomes.
Maintained open lines of communication with referring physicians to ensure coordinated care efforts.
Mentored new physical therapists, fostering a supportive learning environment and sharing clinical expertise.
Designed customized home exercise programs tailored to individual patient needs for continued progress outside of clinic visits.
Conducted clinical assessment and evaluation to determine patient needs.
Adapted therapy sessions and exercises according to patient progress and limitations.
Utilized advanced manual therapy techniques to alleviate pain symptoms in a variety of patient populations.
Conducted thorough evaluations to accurately diagnose musculoskeletal issues and determine appropriate interventions.
Supported patients in achieving pain management goals through application of specialized modalities and therapeutic interventions.
Physical Therapist
Haywood Regional Medical Center
09.2008 - 10.2010
Evaluated assistive devices such as braces or prosthetics to provide recommendations for improved function and comfort.
Taught patients how to use braces, crutches, and prosthetic devices to reduce pain.
Managed acute and chronic conditions with full understanding regarding complex therapy needs.
Improved patient mobility by developing personalized treatment plans and monitoring progress.
Evaluated physician referrals and determined appropriate evaluation procedures according to patient needs and medical history.
Promoted patient autonomy by teaching self-management techniques for chronic pain conditions.
Improved patient adherence to home exercise programs by developing clear, easy-to-follow instructional materials.
Elevated patient care standards by actively participating in continuing education courses and implementing learned techniques into practice.
Educated patients on proper body mechanics and injury prevention to avoid risk of re-injury.
Applied manual techniques and therapeutic exercises to improve range of motion, strength, balance and coordination.
Provided physical therapy services in both inpatient and outpatient settings.