Courtney Saunders
Raleigh
Summary
Dynamic and motivated professional with a proven track record of hard work and determination, seeking to leverage extensive sales and administrative expertise to drive success and deliver exceptional results. Passionate about cultivating strong client relationships and recognized for a relentless pursuit of excellence in all endeavors.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
ePlus Technology, Inc.
04.2024 - Current
- Provide hardware, software, and service solutions to customers, focusing on maximizing profit and customer experience
- Research and quote sales opportunities for product and service sales, collaborating with resources to satisfy customer requirements while maintaining optimal profit margins
- Manage Run Rate Business, including quoting, ordering, open order management, post-order support, and sales reporting
- Accurately execute and manage customer orders, ensuring successful delivery and proactive problem resolution
Sales Support Representative
ePlus Technology, Inc.
06.2023 - 03.2024
- Proactively resolved issues at customer and supplier levels, ensuring smooth operations
- Assisted customers with returns, order inquiries, and order fulfillment, ensuring prompt and satisfactory resolution
- Developed successful relationships with sales teams, vendors, and internal departments to secure business opportunities
- Managed open orders, warehouse coordination, confirmed successful deliveries, and oversaw invoicing within customer expectations
Executive Assistant
NC Board of Examiners for Nursing Home Administrators
03.2022 - 06.2023
- Oversaw the application and licensing process for over900 administrators
- Program manager for Board Meetings, Seminars, and Training Classes
- Managed financials and budget for the Board of Nursing Home Administrators
- Implemented excellent written and verbal communication with applicants and licensed Nursing Home Administrators
Property Manager
Lincoln Harris
10.2021 - 03.2022
- Maintained1.1M square feet of retail, office, and life science properties
- Prepared monthly financial reports and conducted weekly meetings with asset owners
- Project manager of tenant and capital building improvements with vendors and contractors
- Oversaw building maintenance operations, coordinated vendor work, and ensured tenant rent collection
Assistant Property Manager
Lincoln Harris
07.2019 - 09.2021
- Assisted with daily operations and project management in state buildings
- Performed monthly financial reporting and assisted in annual budget preparation
- Managed tenant and building improvements, maintained service contracts, and inspected buildings
Property Assistant
Lincoln Harris
05.2017 - 07.2019
- Performed administrative tasks for the property management office
- Reviewed, processed, and distributed incoming work orders
- Coded and input invoices into an accounting portal, communicated with vendors, and built relations with tenants and clients
Education
Bachelor of Science - Exercise and Sports Science, Health and Wellness, Food and Nutrition and Family Consumer Science
Meredith College
Raleigh, NC01.2016
Skills
- Leadership
- Collaboration
- Organization
- Communication
- Dependability
- Motivation
- Strong Work Ethic
- Competitiveness
- Adaptability
- Problem Solving
- Customer Service Orientation
- Budget Management
- Proficient in Microsoft Office
Timeline
Inside Sales Representative
ePlus Technology, Inc.
04.2024 - Current
Sales Support Representative
ePlus Technology, Inc.
06.2023 - 03.2024
Executive Assistant
NC Board of Examiners for Nursing Home Administrators
03.2022 - 06.2023
Property Manager
Lincoln Harris
10.2021 - 03.2022
Assistant Property Manager
Lincoln Harris
07.2019 - 09.2021
Property Assistant
Lincoln Harris
05.2017 - 07.2019
Bachelor of Science - Exercise and Sports Science, Health and Wellness, Food and Nutrition and Family Consumer Science
Meredith College
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