Summary
Overview
Work History
Education
Skills
Timeline
Training
Generic

Courtney Owen

Arden

Summary

Dynamic professional with extensive experience at Stonecreek Health & Rehabilitation, excelling in emotional support and problem-solving. Proven ability to enhance resident engagement through innovative activities and effective communication. Skilled in documentation and schedule management, fostering strong relationships with families and multidisciplinary teams to ensure optimal care and resource allocation.

Overview

2026
2026
years of professional experience

Work History

Activities Assistant

Stonecreek Health & Rehabilitation
  • Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
  • Communicated with family members and other caregivers to provide updates on well-being and care of residents.

Admissions & Social Worker Assistant

Stonecreek Health & Rehabilitation
  • Explained admission process.
  • Conducted admission paperwork with family or residents.
  • Input resident demographics.
  • Collected information that was needed to be provided to DSS for medicaid process.

Business Office Manager

Stonecreek Health & Rehabilitation
  • Developed relationship with families/ residents for paying bill on time.
  • Sending monthly statements.
  • Helping families/residents with medicaid applications.
  • Building relationships with medicaid caseworkers
  • Running reports & balancing numbers.
  • Explaining insurance benefits to residents/ families.
  • Managing a department.


Social Worker

Stonecreek Health & Rehabilitation
  • Helped residents find housing.
  • Helped provide families/ residents with outside resources that could help them once back in the community.
  • Finding correct placement for residents once rehab is complete.
  • Mediate between families & residents.
  • Having difficult conversations with families/ residents.
  • Schedule care plan meetings.
  • Update families/ residents on progress with therapy.

Social Worker

The Lodge at Mills River Health and Rehabilitation
11.2023 - Current
  • Monitored residents progress and adapted treatment plans to meet changing needs.
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for residents.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, medicaid assistance & community resources.
  • Schedule care plan meetings with families & residents.
  • Work with families & residents to decide next steps after rehab services.
  • Dealing with families/ residents needs, issues & concerns.
  • Care planning each individuals care needs.

Education

Associate in Human Resources - Social Work

Asheville Buncombe Technical Community College
Asheville, NC
05-2014

Skills

  • Flexibility
  • Documentation skills
  • Calendar management
  • Schedule coordination
  • Schedule management
  • Problem-solving
  • Time management
  • Emotional support
  • Teamwork and collaboration
  • Customer and Service-oriented
  • Multitasking
  • Organizational skills
  • Active listening

Timeline

Social Worker

The Lodge at Mills River Health and Rehabilitation
11.2023 - Current

Activities Assistant

Stonecreek Health & Rehabilitation

Admissions & Social Worker Assistant

Stonecreek Health & Rehabilitation

Business Office Manager

Stonecreek Health & Rehabilitation

Social Worker

Stonecreek Health & Rehabilitation

Associate in Human Resources - Social Work

Asheville Buncombe Technical Community College

Training

Over the past year being in the leadership training with Beckie & Bridgett has been one of the most beneficial experiences for my growing career. Going to the Women Up events, attending online training with pryor learning, career fairs, going to ops meetings with my current administrator & getting to experience more from an administrator standpoint has been so rewarding. 

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Courtney Owen