COURTNEY INGRAM
Charlotte
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2027
2027
years of professional experience
Work History
Sales Supervisor - Management
Steve Madden
Concord
2023 - Current
- Managed team performance to achieve sales targets
- Optimized store operations to enhance efficiency and customer satisfaction
- Using complex cross-functional initiatives to improve customer experience.
- Oversaw inventory management processes to maintain stock levels. and ensuring high-quality visual merchandise
Sales Associate
Steve Madden
Concord
01.2023 - Current
- Assisted customers in selecting and purchasing footwear and accessories.
- Processed transactions accurately using point-of-sale systems.
- Facilitated positive customer experiences by efficiently managing shipment receipts and processing transactions.
- Maintained product displays to ensure a visually appealing store environment.
Lead Barista/ Lead Cashier
Nonprofit Organization
01.2021 - Current
- Managed daily beverage preparation and service for community events.
- Created tailored experiences for customers by serving individual beverages with attention to detail.
- Trained new staff on coffee brewing techniques and customer service standards.
- Oversaw inventory management to ensure availability of supplies and products.
Regional Merchandising Representative
First Choice Sales & Marketing
01.2021 - 01.2022
- Managed beauty product portfolio for southeast region, aligning product offerings with market demand.
- Collaborated with sales team to align merchandising strategies with marketing campaigns.
- Built and maintained relationships with key stakeholders to enhance brand representation and support growth initiatives.
- Organized product displays to enhance visibility and accessibility for customers.
- Monitored inventory levels to ensure timely restocking of merchandise on shelves.
Education
Bachelor of Science - Business Administration & Marketing
Benedict College
Columbia, SC05-2020
Skills
- Sales strategy
- Sales Analytics
- Implementing Marketing Campaigns
- Inventory Management
- Visual merchandising
- Cross-functional collaboration
- Staff training
- Task delegation
- Customer Engagement
Timeline
Sales Associate
Steve Madden
01.2023 - Current
Lead Barista/ Lead Cashier
Nonprofit Organization
01.2021 - Current
Regional Merchandising Representative
First Choice Sales & Marketing
01.2021 - 01.2022
Sales Supervisor - Management
Steve Madden
2023 - Current
Bachelor of Science - Business Administration & Marketing
Benedict College