Courtney Howell
Sylva
Summary
Efficient Optometric Assistant with understanding of eye care practices and patient service. Previous roles involve assisting in vision tests, educating patients, and managing front office tasks. Strengths include strong communication skills, ability to multi-task, and knowledge in electronic medical records management. Impactful in previous work through improved patient flow.
Overview
1
1
year of professional experience
2025
2025
years of post-secondary education
Work History
Optometric Assistant
Mountain View Eye Care
Sylva
03.2025 - 09.2025
- Assisted patients with check-in and verification of insurance information.
- Scheduled appointments and managed patient flow throughout the clinic.
- Prepared examination rooms and ensured equipment was clean and ready for use.
- Maintained patient records accurately in the electronic health record system.
- Explained procedures to patients prior to performing tests or treatments.
- Greeted patients upon arrival at the office, verified insurance coverage and collected co-payments or outstanding balances due from previous visits.
- Scheduled appointments for patients and maintained appointment calendars for the optometrist.
- Prepared exam rooms by stocking them with necessary supplies before each patient visit.
Education
Smoky Mountain High School
Sylva, NCSkills
- Appointment scheduling
- Patient check-in
- Insurance verification
- Equipment maintenance
- Clinical preparation
- Data entry
- Patient records
- Certified in CPR/AED
- Problem solving
Timeline
Optometric Assistant
Mountain View Eye Care
03.2025 - 09.2025
Smoky Mountain High School