Courtney Allen
Charlotte
Summary
Personable and reliable with knack for providing exceptional customer service. Possesses solid understanding of effective communication techniques and problem-solving skills. Committed to creating positive customer experiences and fostering welcoming environment.
Overview
4
4
years of professional experience
Work History
Service Team Member
Agency Resource Solutions
01.2021 - Current
- Handled customer inquiries with professionalism, addressing concerns promptly to ensure their satisfaction.
- Adapted quickly to changing priorities and demands throughout shifts, maintaining productivity even under pressure.
- Participated in ongoing professional development opportunities offered by the company for continuous improvement and growth.
Education
Bachelor of Science - Biology
Winston Salem State University
Winston Salem Nc05-2016
Skills
- Strong Work Ethic
- Patience and composure
- Service recovery
- Email Communication
Timeline
Service Team Member
Agency Resource Solutions
01.2021 - Current
Bachelor of Science - Biology
Winston Salem State University
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