Cortney Winston
Wendell
Summary
Dynamic sales professional with a proven track record at Scientific Games, consistently exceeding sales targets through tailored strategies. Skilled in sales promotion and adept at managing high-pressure situations, I foster customer loyalty and drive revenue growth. My expertise in sales operations and empathetic customer service ensures successful outcomes for clients and the company alike.
Overview
6
6
years of professional experience
Work History
Sales
Scientific Games
09.2020 - Current
- Increased sales revenue by consistently meeting and exceeding monthly sales targets.
- Utilized sales techniques to build customer interest and close sales.
- Tracked and measured sales activity using mobile technology, reporting sales from field.
- Exceeded sales targets consistently by developing customized sales strategies tailored to individual client needs.
- Achieved personal sales and profit targets according to sales plan created by manager.
Customer Service Represetative
Enterprise Holdings
06.2019 - 03.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Education
Associate of Applied Science - Criminal Justice
Wake Technical Community College
Raleigh, NC12-2025
Associate of Applied Science - Accounting And Finance
Wake Technical Community College
Raleigh, NC05-2023
Skills
- Sales promotion
- Game sales
- Sales transactions
- Sales operation
Timeline
Sales
Scientific Games
09.2020 - Current
Customer Service Represetative
Enterprise Holdings
06.2019 - 03.2020
Associate of Applied Science - Criminal Justice
Wake Technical Community College
Associate of Applied Science - Accounting And Finance
Wake Technical Community College
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