Corey Burton

• Oversaw daily operations of the Entry Control Point (ECP), ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Identified and reported suspicious activity to prevent security incidents.
• Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
• Provided expert guidance on complex security matters during high-level meetings or briefings.
• Improved overall security posture, conducting thorough risk assessments and addressing vulnerabilities effectively.
• Facilitated information sharing among team members, promoting situational awareness and enhancing decision-making capabilities during incidents.
• Fostered a culture of continuous improvement within the Security Forces team through ongoing training initiatives.
• Maintained a safe environment with regular security assessments and proactive threat mitigation strategies.
• Operated security console equipment to monitor and control access.
• Observed CCTV cameras to detect potential threats and respond accordingly.
• Investigated incidents and wrote detailed reports for superior review.

• Improved operational efficiency by streamlining processes and implementing cost-saving measures.
• Reduced turnaround time for project completion through effective resource allocation and team management.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Reported issues to higher management with great detail.
• Monitored daily discrepancies, inventory shrinkage and drive-off.
• Raised property accuracy and accountability by creating new automated tracking method.

• Cleaned mold and machine platen after removing pieces from machinery.
• Inspected molds to identify maintenance and repair needs.
• Maintained clean and organized tool sets for production runs.
• Blew out water lines for preventive maintenance.
• Set up scheduled machines to meet demands of different production plans.
• Improved production efficiency by setting up and maintaining machinery for optimal performance.
• Reduced machine downtime by conducting routine maintenance and troubleshooting issues as they arose.

• Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
• Planned and executed work with proper tools and materials to maximize productivity.
• Followed established job site safety regulations and maintained safe and clean work area.
• Cut and shaped materials to meet outlined measurements.
• Properly poured, set and cured concrete.
• Set and built form systems and set embeds.
• Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
• Built structures using precast concrete and hand-poured concrete forms.

• Identified product defects and brought to job foreman for resolution.
• Cut materials according to specifications in preparation for installation.
• Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
• Kept job site cleaned up properly and all debris disposed of in respective containers.
• Accepted feedback from foreman and journeyman carpenter, implementing suggestions into later work.
• Assisted with movement of materials and equipment to job sites.
• Safely operated electric cordless and hammer drills and cutting torches.
• Set and built form systems and set embeds.
• Effectively used all fasteners such as nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
• Planned and executed work with proper tools and materials to maximize efficiency.
• Placed building paper over subflooring to protect final flooring material from water damage.

• Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
• Identified equipment and production non-compliance issues and notified foreman to facilitate resolution.
• Observed all OSHA and corporate safety regulations and procedures.
• Went 150+ days without safety accident by safely setting up scaffolding, gang ladders, perimeter railings, fall protection and temporary covers.
• Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
• Safely operated electric cordless and hammer drills and cutting torches.
• Properly poured, set and cured concrete.
• Cut and shaped materials to meet outlined measurements using power saws and measuring tape.
• Monitored tool and equipment condition and arranged repairs as needed.
• Completed precise joining and high-quality finish work by properly anchoring and bracing structures.
• Set and built form systems and set embeds.
• Effectively used all fasteners such as nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
• Completed diligent equipment inspections, repairs and maintenance actions to prolong life of each piece of machinery.
• Adhered to all heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
• Trained in diverse pieces of equipment and useful attachments to handle any team need.
• Maximized equipment and personnel protection by identifying and avoiding hazards such as utility lines.
• Operated dump trucks, skid steers and fork lifts on regular basis with advanced skill.
• Moved materials around construction sites to work locations.
• Placed tools and job site machinery in locked areas and secured location at end of each shift.

• Asked open-ended questions to assess customer needs.
• Routinely answered customer questions regarding merchandise and pricing.
• Built long-term customer relationships and advised customers on purchases and promotions.
• Answered on average of 200 calls per day by addressing customer inquiries, solving problems and providing new product information.
• Provided primary customer support to internal and external customers in fast-paced environment.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Defused volatile customer situations calmly and courteously.
• Addressed and resolved customer product complaints empathetically and professionally.
• Gathered and verified all required customer information for tracking purposes.
• Answered a constant flow of customer calls with up to 3 calls in queue per minute.
• Accurately documented, researched and resolved customer service issues.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers in fast-paced environment.

Assisted customers with pick-up or release of vehicles for dealership buyers

• Maintained and submitted logs and reports of nightly activities and followed-up on irregularities to discourage repeat occurrences.
• Monitored and patrolled grounds throughout night and investigated and reported security risks or crime to promote safety on premises.
• Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
• Prevented losses and damage by informing violators of policy and procedures and restraining trespassers.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

• Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
• Detected suspicious activities and watched for criminal acts and rule infractions.
• Monitored and authorized entrance and departure of employees and visitors.
• Circulated among visitors, patrons and employees to preserve order and protect property.
• Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
• Warned offenders about rule infractions and violations and verbally evicted violators from premises.
• Inspected equipment, structures and materials to identify the cause of errors and defects.

•  Ensured the cleanliness and quality of all buses, returning and leaving, for customer satisfaction
• Mixed water and detergents in containers to prepare chemical cleaning solutions.
• Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
• Supervised the cleaning, maintenance and care of building and grounds.

• Built strong relationships with team members through positive attitude and attentive response.
• Mentored and guided team members to foster proper completion of assigned duties.
• Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
• Secured and protected military property, assets and personnel.
• Trained in small arms, anti-armor and indirect fire weapons.
• Engaged targets in low-light conditions using night vision equipment.
• Maintained energy and enthusiasm in fast-paced environment.
• Prepared teams for combat operations by bringing in and effectively training top talent.
• Maintained 100% accountability of all assigned equipment worth more than $200,000.
• Constructed and camouflaged infantry positions and equipment to prevent detection.
• Trained in use of tear gas, passive ordnance and explosives.
• Exceeded goals through effective task prioritization and great work ethic.