Corderal Jones
High Point
Summary
Experienced forklift driver with several years of work history precisely moving and tracking goods in warehouse environments. Skilled in operating scanners and heavy equipment. Expertise in maintenance, safety and inventory organization.
Overview
8
8
years of professional experience
2014
2014
years of post-secondary education
Work History
Forklift Driver/Warehouse Material Handler
Pactiv Evergreen
Greensboro
08.2022 - 07.2025
- Trained new employees on how to safely operate a forklift in accordance with company policies.
- Stacked pallets in an orderly fashion within storage facilities or onto delivery trucks.
- Performed regular maintenance checks on forklifts as per company guidelines.
- Moved products to designated areas using the forklift.
- Assisted other personnel in loading or unloading materials from trailers.
- Utilized radio frequency scanners to accurately record items loaded onto trailers.
- Inspected the forklift daily to ensure proper functioning of safety equipment and components.
- Verified inventory counts by comparing them against previous records.
- Communicated effectively with co-workers, customers, and management team members.
- Restocked supplies such as boxes and other materials needed for production line operations.
- Checked load security before moving material from one location to another.
- Ensured all safety regulations were met while operating the forklift in the warehouse area.
- Loaded and unloaded trucks with forklift in a safe manner.
- Kept accurate records of all materials moved including quantity, destination, and time taken.
- Prioritized tasks based on urgency and importance.
- Organized stock shelves, racks, and bins according to product type and size.
- Completed daily paperwork including logs, reports, and checklists related to operational activities.
- Reported any issues with machinery promptly to supervisor for repair.
- Provided feedback to management about efficiency improvements that could be made.
- Followed instructions from supervisors regarding product placement on shelves or racks.
- Maintained cleanliness of work area throughout shift.
- Moved goods between warehouse locations according to shipment and storage needs.
- Picked orders from storage, wrapped and staged for shipments.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Used forklifts to load trailers and pallets at warehouse.
- Moved levers and controls that operate lifting devices to load, unload, transport and stack material
- Maximized team efficiency by using equipment to move materials.
- Used loaders, hand trucks, forklifts, and cranes.
- Transported, loaded, unloaded and stacked materials.
- Replenished stock locations to support outbound shipping operations.
- Tracked materials moved for stocking purposes and to complete logs for management.
- Collaborated in team environment to maintain high levels of productivity.
- Tied and secured loads to prevent shifting or damage to items.
- Conducted regular inspection of forklift to support safe operation.
- Documented movements using computer tracking systems.
- Loaded items to maximize work efficiency.
- Released materials in to hoppers to minimize waste.
- Maintained current forklift training and certification as required by company policies.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Inspected lifts before use to prevent damage to goods.
- Transported material to correct locations and documented inventory changes.
- Checked shipments for damaged or incorrect items.
- Reported safety and quality issues to management.
- Used handheld scanners for warehouse management system compliance.
- Operated power material handling equipment to accurately select and palletize loads.
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
- Collaborated with team members to streamline warehouse operations and increase productivity.
- Operated forklifts to transport materials between loading, processing, and storage areas.
- Ensured efficient handling of merchandise and products to maintain inventory accuracy.
- Prepared finished stock for shipment by identifying, pulling and packing product.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
- Performed daily equipment checks to verify proper operation and minimize downtime.
- Estimated weights, heights, and centers of balance to make precise placements.
- Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
- Weighed materials or products to record data on tags or labels.
- Moved levers or controls of lifting devices to load, unload or stack material.
- Inspected product load for accuracy to foster timely and complete delivery.
- Communicated with team members to coordinate efficient and accurate movements.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Positioned lifting devices to secure material or products for transport to designated areas.
- Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
- Accurately measured and recorded product weight, dimensions or other production data for use in tag and label creation.
- Maintained cleanliness of work area by sweeping, dusting, organizing shelves and disposing of trash.
- Identified problems related to receiving process and worked with supervisors and managers to develop solutions quickly and efficiently.
- Stocked shelves accurately in accordance with specified layout plans and labels.
- Loaded and unloaded shipments from delivery trucks with a pallet jack or forklift.
- Built stable loads in outbound trailers, resulting in maximum cubing.
- Picked and staged materials for production and tracked non-conformances and scrap.
- Met or exceeded target for on-time customer shipments.
- Moved materials on horizontal plane or with aid of gravity, keeping ideal lifting position at waist height.
- Issued and delivered material to production lines as requisitioned, using inventory and warehouse control system.
- Understood and deciphered shipping, receiving and manufacturing documentation and moved material accurately.
- Received and unloaded incoming products, verified shipment accuracy and inspected for damage, loss or defects.
- Performed inventory control using computerized tools, physical counts and cycle counts and kept quality standards high for audits.
- Operated forklifts, shelf pickers, motorized pallet jacks and tractors with zero mishaps.
- Operated forklifts, booms, cranes and other warehouse equipment.
- Collaborated with internal teams to fix order discrepancies, locate missing materials and report damaged products.
- Verified accurate quantities and quality of incoming deliveries.
- Loaded and unloaded company inventory from delivery trucks, loading bays and production areas.
- Identified, arranged and recorded inventory locations and materials.
- Utilized cargo boards and pallets to store and organize shipments.
- Organized warehouse inventory to ensure items were in the correct location and easily accessible.
- Picked customer orders accurately within established timelines while ensuring quality standards were met.
- Tracked orders on computer systems for accuracy and timeliness of deliveries.
- Performed daily maintenance checks on forklifts before use according to company policies and procedures.
- Received and processed incoming materials, supplies, equipment, and merchandise.
- Assisted in maintaining accurate records of received goods including quantity received against purchase order quantities as well as condition of packaging material used for shipping and receiving purposes.
- Reported any discrepancies between physical count versus system count to supervisor immediately upon discovery.
- Provided assistance to other team members during peak times or when additional help was needed.
- Managed multiple projects simultaneously while meeting deadlines consistently.
- Inspected packages for damage prior to stocking shelves.
- Adhered to all safety regulations at all times while operating machinery or performing manual labor tasks.
- Followed proper procedures for hazardous waste disposal when required.
- Collaborated with other departments regarding product availability and delivery schedules.
Floor Manager
Restaurant Depot
Greensboro
07.2020 - 07.2022
- Assigned tasks to team members in accordance with their skillset.
- Ensured that all staff members adhered to safety guidelines and regulations.
- Implemented cost-saving measures such as reducing labor costs without sacrificing quality of service.
- Provided exceptional customer service by addressing inquiries promptly and professionally.
- Provided training and guidance to new employees regarding store policies and procedures.
- Coached team members on customer service techniques and provided feedback on performance.
- Monitored inventory levels, restocked shelves as needed, and reported any discrepancies to management.
- Developed and implemented strategies to improve operational efficiency and customer satisfaction.
- Participated in meetings with upper management to discuss progress reports or operational updates.
- Promoted teamwork among team members by encouraging collaboration on projects or initiatives.
- Created daily work schedules for staff members according to the needs of the business.
- Identified process improvements that could help improve efficiency across the entire organization.
- Developed strategies for increasing sales productivity and profitability within the department.
- Resolved customer complaints or escalated them as necessary for further resolution.
- Organized promotional events such as product launches or special discounts in order to increase sales revenue.
- Maintained a safe, clean and organized floor environment.
- Responded promptly to inquiries from customers via phone calls, emails, or face-to-face interactions.
- Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
- Directed efficient store recoveries to keep merchandise organized and presentable for customers.
- Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
- Assessed team member performance and developed improvement plans for weak points.
- Trained, motivated, and oversaw team delivering outstanding service to every customer.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Stayed up-to-date on extensive company products and services.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Proposed or approved modifications to project plans.
- Assigned work and monitored performance of project personnel.
- Reviewed completed work to verify consistency, quality, and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Implemented quality control measures to uphold company standards.
- Produced thorough, accurate and timely reports of project activities.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Analyzed business performance data and forecasted business results for upper management.
Roadside Assistance Technician
H.E.L.P Roadside Assistance
07.2017 - 03.2020
- Operated company vehicles in accordance with applicable laws and regulations at all times while on the job.
- Advised customers on proper care of their vehicles in order to prevent future breakdowns or malfunctions.
- Provided detailed documentation of each job performed including parts used, labor time spent and other relevant information.
- Responded to emergency calls in a timely manner and provided appropriate solutions for the customer's needs.
- Assisted customers with jump starts, tire changes, lockouts, fuel delivery, and other roadside assistance services.
- Provided excellent customer service by responding promptly to requests for assistance.
- Maintained a safe work environment by adhering to all safety regulations and procedures.
- Collaborated closely with co-workers in order to provide efficient service solutions for customers' needs.
- Provided excellent customer service to ensure customer satisfaction.
- Inspected vehicles for potential hazards prior to providing roadside assistance services.
- Kept an organized inventory of supplies including but not limited to jumper cables, tires, fluids.
- Verified that all equipment was functioning properly before each shift began and reported any malfunctioning equipment immediately upon discovery.
- Stayed up-to-date on current industry trends related to roadside assistance services.
- Followed established protocols when handling hazardous materials associated with automotive repair and maintenance activities.
- Ensured that all required paperwork was filled out completely and accurately when assisting customers with their vehicle problems.
- Reported any mechanical issues found during inspections to the appropriate supervisor or manager for further action if necessary.
- Performed routine maintenance checks on company vehicles such as oil changes, fluid levels checks, tire pressure checks.
- Performed on-site diagnostics to identify and resolve customer vehicle issues.
- Adhered to safety protocols and safe work practices to reduce likelihood of injury.
- Ensured customer satisfaction through follow-up calls post-service completion.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Reviewed work orders and discussed with supervisors.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
Education
Cse Certification - Automotive Engineering
G.t.c.c
Jamestown, NC , NC 07.2010 - 10.2013
GED
Jamestown, NCSkills
- Forklift operation
- Equipment maintenance
- Inventory management
- Safety compliance
- Material handling
- Load securing
- Team collaboration
- Order picking
- Record keeping
- Customer service
- Time management
- Problem solving
- Communication skills
- Training others
- Quality assurance
- Quality control
- Stock management
- Process management
- Manufacturing and warehouse procedures
- Production reporting
- RFID readers
- Inventory reporting
- Loading and unloading
- Barcode reading
- Warehouse support
- Heavy equipment operation
- Damage prevention
- Production Assistance
- Certified forklift operator
- Lockout and tagout procedures
- Materials movement
- Stock rotation
- RFID systems
- OSHA compliance
- Warehouse safety
- Inventory staging
- Proper lifting techniques
- Workplace cleanliness
- Shipping and receiving
- Slip sheet attachment use
- Fire safety
- Double pallet jack operation
- Dock operations
- OSHA training
- Materials transport
- Order picking and processing
- Safety awareness
- Weight distribution
- Fall protection awareness
- Heavy equipment operations
- Forklift inspection
- Warehouse best practices
- Warehouse operations
- Driver accountability
- Personal protective equipment
- Pallet stacking
- Documentation
- RFID tracking
- Product identification
- Materials handling
- Confined space entry
- Order verification
- Efficient movement
References
References available upon request.
Timeline
Forklift Driver/Warehouse Material Handler
Pactiv Evergreen
08.2022 - 07.2025
Floor Manager
Restaurant Depot
07.2020 - 07.2022
Roadside Assistance Technician
H.E.L.P Roadside Assistance
07.2017 - 03.2020
Cse Certification - Automotive Engineering
G.t.c.c
07.2010 - 10.2013
GED