Management Trainee
Blacks Tire And Auto Service
Calabash
04.2025 - Current
- Organized and maintained inventory of automotive parts and supplies.
- Supported customer service representatives in addressing client inquiries and concerns.
- Participated in training sessions on safety protocols and equipment usage.
- Helped prepare vehicles for service by ensuring cleanliness and organization.
- Collaborated with team members to streamline workflow processes in the shop.
- Observed experienced staff to learn best practices for automotive service operations.
- Engaged with customers to provide information about services offered at the shop.
- Learned company processes, procedures and employee role functions.
- Shadowed managers to gain understanding of organizational expectations and management techniques.
- Resolved customer issues efficiently to build loyalty.
- Enhanced leadership abilities through training and hands-on task completion.
- Supported staff training, development and evaluation.
- Performed administrative tasks such as data entry, filing, and document preparation.
- Collaborated with senior management to ensure successful implementation of projects.
- Developed and implemented strategies to improve customer service experience.
- Coordinated with suppliers to ensure timely delivery of products.
- Developed and maintained relationships with vendors and suppliers.
