Cora Cotter
Granite Falls
Summary
Dynamic Store Manager with proven success at Fairvalue, excelling in customer service and team leadership. Expert in inventory control and cash management, fostering a positive environment that enhances customer relations. Recognized for resolving customer complaints effectively, ensuring satisfaction and loyalty while training and developing a high-performing team.
Overview
9
9
years of professional experience
Work History
Store Manager
Fairvalue
04.2016 - 05.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
South Caldwell
Granite Falls, NC05-2018
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Team leadership
- Outstanding communication skills
- Team leadership and coaching
- Shift scheduling
- Employee training
- Team building and leadership
- Supply ordering
- Cash management
Timeline
Store Manager
Fairvalue
04.2016 - 05.2025
High School Diploma -
South Caldwell
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