Cooper Rutledge
Raleigh
Summary
Honors Criminal Justice graduate from East Carolina University (May 2026) with a strong academic foundation in crime analysis, research methods, and criminal justice systems. Demonstrates analytical thinking, attention to detail, and the ability to collect, interpret, and communicate data clearly through written reports. Brings a proven work ethic developed through balancing academics, athletics, and multiple physically demanding part-time roles. Highly organized, reliable, and capable of working independently with limited supervision while contributing effectively to team-based projects.
Overview
5
5
years of professional experience
2027
2027
years of post-secondary education
1
1
Certification
Work History
Pool Technician
Hammerhead Pool Services
Raleigh
05.2025 - 08.2026
- Maintained pool water chemistry and performed routine testing for optimal balance.
- Cleaned pool surfaces using specialized equipment and tools for clarity and hygiene.
- Inspected pool systems, identifying issues and recommending necessary repairs or maintenance.
- Assisted customers with inquiries regarding pool care, maintenance, and service options.
- Operated pool cleaning machinery and tools efficiently to enhance service quality.
- Documented service records accurately for customer reference and company tracking.
- Performed weekly pool cleaning and maintenance, including skimming the surface of the water, vacuuming the bottom, brushing walls and steps, backwashing filters, checking chemical levels and adding chemicals as needed.
- Managed travel and service time effectively, avoided over-scheduling and committed to on-time arrival for customer service.
- Documented work performed for specific customers for accurate billing and follow-up support.
Car Wash Attendant
Whistle Express
Raleigh
03.2025 - 06.2025
- Cleaned vehicles using high-pressure wash systems and specialized cleaning products.
- Inspected cars for damage and reported issues to management promptly.
- Assisted customers with service selection and provided product recommendations.
- Operated vacuum systems to ensure thorough interior cleaning of vehicles.
- Maintained cleanliness of the wash bay and surrounding areas for safety compliance.
- Handled cash transactions and processed payments accurately at the service counter.
- Responded promptly to customer inquiries or complaints in a professional manner.
Car Wash Attendant
Autobell
Raleigh
03.2021 - 08.2022
- Delivered high-quality, full-service vehicle cleaning by vacuuming interiors, wiping dashboards and windows, and hand-drying exteriors
- Used professional cleaning agents and tools safely and effectively to maintain vehicle appearance and customer satisfaction
- Communicated clearly with customers and team members to ensure service accuracy and timely completion
- Maintained a clean, organized workspace in accordance with safety and quality standards
- Managed multiple vehicles efficiently during peak hours while maintaining attention to detail
- Demonstrated physical stamina by standing, bending, and working outdoors for extended periods
- Built customer trust through reliability, professionalism, and consistent service quality
Education
Bachelor of Science - Criminal Justice
East Carolina University
Greenville, North Carolina, NC 08.2022 - 05.2026
Millbrook High School
Raleigh, NCSkills
- Pool maintenance
- Water chemistry
- Equipment operation
- System inspection
- Customer service
- Communication skills
- Problem solving
- Attention to detail
- Chemical balancing
- Backwashing filters
- Pool inspections
- Spa maintenance
- Algae treatment
- Vacuuming pools
- Equipment repairs
- Cleaning techniques
- Time management
- Team collaboration
- Cash handling
- Workplace organization
- Client relationship management
- Adaptability to change
- Self-motivation and initiative
- Sales techniques
Certification
- TEDI BEAR Children's Advocacy Center
Accomplishments
- Millbrook High school football team before self award
- Millbrook High school football Academic All Conference
- Whistle Express Employee of the month
Languages
English
Full Professional
Timeline
Pool Technician
Hammerhead Pool Services
05.2025 - 08.2026
Car Wash Attendant
Whistle Express
03.2025 - 06.2025
Bachelor of Science - Criminal Justice
East Carolina University
08.2022 - 05.2026
Car Wash Attendant
Autobell
03.2021 - 08.2022
Millbrook High School