Connor Haggist
Cary
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Medical professional prepared to excel in dynamic, high-stress environments. Skilled in delivering critical care and stabilizing patients efficiently. Known for strong team collaboration and adaptability to shifting circumstances. Expertise in emergency response and patient assessment.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Assistant Store Manager
STARBUCKS COFFEE COMPANY
06.2023 - Current
- Recognized Coffee Master, elevating beverage quality, partner coffee education, and customer connection experiences
- Led daily store operations, ensuring optimal customer service and adherence to company standards.
- Trained and mentored new staff, enhancing team performance and service quality.
- Implemented inventory management processes, improving stock accuracy and reducing shrinkage.
- Developed promotional strategies, driving sales growth through effective visual merchandising.
- Analyzed sales data to identify trends, facilitating informed decision-making for product placement.
- Coordinated staff schedules, optimizing labor efficiency while maintaining coverage during peak hours.
- Resolved customer complaints swiftly, fostering a positive shopping experience and loyalty.
Emergency medical technician
Wake County EMS
11.2022 - 06.2023
- Operated effectively in fast-paced, high-pressure environments requiring calm judgment and precise execution
- Communicated with empathy and clarity with individuals in stressful or emotional situations
- Prioritized tasks and safety while adhering to strict protocols and documentation standards
- Collaborated with team members to support critical outcomes and efficient response operations
Barista/Shift Supervisor
Starbucks Coffee Company
03.2021 - 11.2022
- Delivered consistent, high-quality customer service while maintaining speed and efficiency during peak business
- Supported shift operations, teamwork, and reliability to ensure strong daily performance
- Assisted with training and onboarding new partners and supported store leadership
Starbucks barista
Harris Teeter
08.2020 - 03.2021
- Prepared handcrafted beverages and upheld Starbucks quality standards in a licensed retail environment
- Delivered friendly, efficient customer service while balancing speed, accuracy, and hospitality
- Supported team collaboration, store cleanliness, and operational readiness
- Built foundational Starbucks product knowledge, customer connection skills, and work ethic that supported advancement into corporate Starbucks stores
Education
Associate of Science - Nursing
Wake Technical Community College
Raleigh, NC06.2028
Emergency Medicine - Emergency Medical Technician certification
Wake Technical Community College
Knightdale, NC, USA08.2022
High School Diploma - undefined
Green Hope High School
Cary, NC, USA06.2021
Skills
- Inventory Management
- High-Volume Drive-Thru Operations
- Customer Experience & Escalation Resolution
- Training & Onboarding
- Cash Handling
- Leadership & Team Development
- Communication
- Problem Solving
- Time Management
- Basic life support
- CPR and first aid
- Critical decision-making skills
Certification
- 02/2022 Food Safety Manager National Registry of Food Safety Professionals
- 08/2022 Emergency Medical Technician NC Office of Emergency Medical Services
Awards
08/2022 Partner of the Quarter Starbucks Coffee Company
Strengths
- Leadership
- Team Management
- Training and Mentorship
- Customer Focus
- Problem-Solving
- Operational Excellence
- Empathy
- Accountability
- Adaptability
- Conflict Resolution
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Assistant Store Manager
STARBUCKS COFFEE COMPANY
06.2023 - Current
Emergency medical technician
Wake County EMS
11.2022 - 06.2023
Barista/Shift Supervisor
Starbucks Coffee Company
03.2021 - 11.2022
Starbucks barista
Harris Teeter
08.2020 - 03.2021
High School Diploma - undefined
Green Hope High School
Emergency Medicine - Emergency Medical Technician certification
Wake Technical Community College
Associate of Science - Nursing
Wake Technical Community College