Connor Emerson
Clemmons,NC
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
12
12
years of professional experience
Work History
Commercial Sales Representative
North Point Chrysler Jeep Dodge
07.2019 - 09.2023
- Built diverse and consistent sales portfolio.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Generated advertising brochure for vendor use.
- Met existing customers to review current services and expand sales opportunities.
Security Supervisor
Axis Security
06.2015 - 06.2019
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Investigated and resolved security breaches to protect organization and corporate assets.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Cultivated relationships with external security vendors to make additional security resources available if necessary.
- Skilled at working independently and collaboratively in a team environment.
Assistant Manager
Yadkin River Adventrues
06.2011 - 05.2015
- Reviewed sales and gross profit report to assess company efficiency.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Created employee schedules to align coverage with forecasted demands.
- Collaborated with management to develop strategic plans for business growth and improvement.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
BBA - Business Management
Western Carolina University
Cullowhee, NC05.2019
Skills
- Critical Thinking
- Problem-Solving
- MS Office
- Organization
- Multitasking Abilities
- Stock management
- Sales Reporting
- Contract Negotiation
Timeline
Commercial Sales Representative
North Point Chrysler Jeep Dodge
07.2019 - 09.2023
Security Supervisor
Axis Security
06.2015 - 06.2019
Assistant Manager
Yadkin River Adventrues
06.2011 - 05.2015
BBA - Business Management
Western Carolina University
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