Collins Parker
Concord
Summary
Accomplished professional with extensive experience in team leadership and operational oversight. Excels in training new staff, managing inventory, and ensuring compliance with service standards, contributing to seamless operations and improved customer experiences.
Overview
5
5
years of professional experience
Work History
Shift Manager
Jimmy John's Sandwiches
04.2026 - Current
- Supervised daily operations and staff scheduling for efficient service.
- Led team operations, managed cash handling, and directed food preparation while providing customer service.
- Trained new team members on food safety and customer service standards.
- Managed inventory levels and ensured timely restocking of supplies.
Assistant Manager
Jimmy John's JJNC
10.2024 - 04.2026
- Managed operations, enhancing customer satisfaction through effective issue resolution.
- Assisted in daily operations and workflow management, ensuring smooth service delivery at the sandwich shop.
- Coordinated inventory management and restocked supplies, maintaining optimal stock levels for uninterrupted service.
- Trained new employees on procedures and customer service standards.
Assistant Manager
Jimmy John's
06.2021 - 01.2024
- Managed scheduling and inventory while coaching employees to ensure smooth restaurant operations.
- Assisted in managing daily operations and staff scheduling.
- Trained new employees on service standards and procedures.
- Ensured compliance with food safety and sanitation regulations.
Sales Associate
Prime Communications
Lexington
01.2024 - 03.2024
- Processed sales transactions accurately and efficiently.
- Supported customers with wireless products, transactions, and account inquiries to enhance satisfaction.
- Assisted customers with product selection and inquiries.
- Maintained knowledge of current promotions and product features.
Education
High School Diploma -
Lexington High School
05-2020
Skills
- Leadership
- Customer Service
- Cash Handling
- POS Systems
- Inventory
- Training
- Food Safety
- Communication
- Time Management
- Microsoft Office
Previous Experience
- Front of House, Slim Chickens
- Host/Server, Logan's Roadhouse
- Server Assistant, Texas Roadhouse
- Cashier, Dairy Queen
Timeline
Shift Manager
Jimmy John's Sandwiches
04.2026 - Current
Assistant Manager
Jimmy John's JJNC
10.2024 - 04.2026
Sales Associate
Prime Communications
01.2024 - 03.2024
Assistant Manager
Jimmy John's
06.2021 - 01.2024
High School Diploma -
Lexington High School