- FAMILY
- CHURCH
- CAR BUSINESS
Colin patten
138 RUSTLING WATERS DR MOORESVILLE
Summary
Results-driven Finance Manager with a focus on customer satisfaction, regulatory compliance, and maximizing every deal with outstanding customer retention. Started at 16 washing cars and started selling at 18. I have 7 years of experience in automotive sales, 3 of that in F&I with product knowledge in Ford and CDJR.
Overview
5
5
years of professional experience
1
1
Certification
Work History
FINANCE MANAGER
LAKE NORMAN CDJR
06.2023 - Current
- Consistently maintain a PVR of $2500 and 65% VSC
- Ensured compliance with federal federal regulations and company policies regarding automotive financing and cash transactions
- Monitored cash flow and financial performance to ensure operational efficiency.
- Analyzed financial reports to identify trends and support strategic decision-making.
- Collaborated with cross-functional teams to streamline accounting operations and improve reporting timelines.
- Conducted training sessions on financing products to improve team knowledge and performance in sales interactions.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Evaluated lender relationships to negotiate favorable terms for customers, enhancing competitiveness.
Sales Professional
Keffer CDJR
10.2022 - 06.2023
- Developed strong customer relationships through effective communication and personalized service.
- Executed sales strategies to exceed monthly targets and enhance dealership revenue.
- Demonstrated product knowledge by conducting comprehensive vehicle demonstrations for prospective buyers.
- Collaborated with finance team to streamline financing options, improving customer satisfaction during purchase process.
Internet Sales Manager
Courtesy CDJR
10.2020 - 01.2022
- Leveraged CRM software to track leads, manage customer interactions, and improve sales processes.
- Provided in-depth product knowledge to assist customers in making informed purchasing decisions.
Education
High School Diploma -
Desert Ridge
Mesa Arizona03-2020
Skills
- Customer satisfaction
- Regulatory compliance
- Strong negotiation skills
- Goal-oriented mindset
- Self Sufficient/motivated
Accomplishments
- JM&A Finance & Insurance training
- Assurant automotive Finance training
- Extensive compliance training
- Notary public
Certification
- CNP - Certified Notary Public
- CCCP - Credit and Collection Compliance Professional
Interests
Timeline
FINANCE MANAGER
LAKE NORMAN CDJR
06.2023 - Current
Sales Professional
Keffer CDJR
10.2022 - 06.2023
Internet Sales Manager
Courtesy CDJR
10.2020 - 01.2022
High School Diploma -
Desert Ridge