Colin Moser

• Assisted in training junior technicians on best practices and safety protocols.
• Streamlined workflow processes to enhance efficiency in repair operations.
• Implemented preventative maintenance schedules to reduce downtime and improve reliability.
• Assessed equipment for damage, wear, battery life, and fluid levels.
• Delivered reliable repair services by consistently adhering to manufacturer specifications during all maintenance activities.
• Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
• Increased customer satisfaction levels through prompt and effective communication regarding repair progress and timelines.

• Developed strong customer relationships through effective communication and product demonstrations.
• Identified customer needs and provided tailored solutions to enhance satisfaction.
• Assisted in inventory management, ensuring stock levels met demand efficiently.
• Processed sales transactions accurately using point-of-sale systems.
• Collaborated with team members to achieve sales targets and improve service delivery.
• Trained new staff on sales techniques and company policies to ensure consistency in service quality.

Assisted in installation of aftermarket parts and accessories. Supported diagnosis of OEM electrical failures.

Executed repairs on a diverse range of manufacturers and vehicle models.

• Diagnosed and repaired diesel engines using advanced diagnostic tools and techniques.
• Conducted routine maintenance on trucks to ensure optimal performance and safety compliance.
• Collaborated with team members to troubleshoot complex mechanical issues effectively.
• Utilized electronic diagnostic equipment to identify faults in engine systems accurately.
• Maintained accurate records of service performed, parts used, and customer interactions.
• Troubleshot systems, traced problems and diagnosed root causes.
• Performed vehicle lubrication and DOT safety inspections.