Summary
Overview
Work History
Education
Skills
Timeline
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Colin Edwards

Greenville

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at a wide variety of food service positions. Proven ability to manage high-volume dining environments while ensuring guest satisfaction through effective communication and cash handling. Adept at menu memorization and team collaboration, consistently enhancing the dining experience.

Overview

4
4
years of professional experience

Work History

Hibachi Server

Hibachi Japan
01.2024 - Current
  • Provided exceptional customer service by attentively responding to guest inquiries and requests.
  • Assisted in maintaining cleanliness and organization of dining area, ensuring a pleasant atmosphere for patrons.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, enhancing overall guest satisfaction.
  • Learned menu items thoroughly to accurately inform guests about ingredients and preparation methods.
  • Handled cash transactions and processed payments accurately, promoting efficient service flow at peak times.
  • Adapted quickly to changing environments, demonstrating flexibility during high-volume periods or special events.

Server/Food Runner

Mays Seafood Restaurant
05.2024 - 08.2024
  • Delivered exceptional customer service through attentive listening and effective communication.
  • Managed dining area operations, ensuring cleanliness and organization during peak hours.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.

Golf Cart Attendant

Holly Hills Country Club
08.2022 - 07.2023
  • Operated golf carts for guest transportation, ensuring timely and safe arrivals.
  • Assisted guests with loading and unloading equipment, enhancing overall customer experience.
  • Maintained cleanliness of carts and surrounding areas, promoting a welcoming environment.
  • Provided information on course layout and amenities, improving guest knowledge and satisfaction.
  • Monitored cart inventory levels, ensuring availability during peak times for seamless service.
  • Addressed guest inquiries promptly, fostering positive interactions and repeat visits.
  • Shut down facility daily by turning off lights, storing equipment and locking doors.

Barista

Starbucks
08.2021 - 04.2022
  • Prepared high-quality beverages following standard recipes and customer preferences.
  • Maintained cleanliness and organization of workstations to ensure efficient service.
  • Provided exceptional customer service, resolving inquiries and enhancing overall experience.
  • Operated espresso machines and other equipment with precision to maintain quality standards.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

MBA - Business Management

East Carolina University
Greenville, NC
06-2027

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Safe food handling
  • Menu memorization
  • Food running
  • Team collaboration
  • High volume dining
  • Supply restocking
  • Table bussing
  • Point of sale operation

Timeline

Server/Food Runner

Mays Seafood Restaurant
05.2024 - 08.2024

Hibachi Server

Hibachi Japan
01.2024 - Current

Golf Cart Attendant

Holly Hills Country Club
08.2022 - 07.2023

Barista

Starbucks
08.2021 - 04.2022

MBA - Business Management

East Carolina University

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Colin Edwards