Coleman Elliotte
Hope Mills
Summary
Dynamic and goal-oriented professional with a proven track record at Dicks Sporting Goods, excelling in customer service and relationship building. Recognized for enhancing product visibility and fostering repeat business through effective teamwork and problem-solving skills. Committed to operational efficiency and maintaining high standards in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Sales Associate
Dicks Sporing Goods
08.2025 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained inventory accuracy through systematic stock checks and organization.
- Implemented promotional displays, increasing product visibility and customer engagement.
- Resolved customer inquiries and concerns efficiently, fostering repeat business.
- Collaborated with team members to achieve store sales goals consistently.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Maintenance Technician
Walmart
07.2013 - Current
- Conducted routine inspections to identify maintenance needs and ensure equipment functionality.
- Implemented process improvements that reduced downtime and enhanced operational efficiency.
- Responded promptly to emergency repair requests to minimize disruption of services.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Express Service Technician
Pinehurst Toyota
02.2025 - 08.2025
- Diagnosed and repaired vehicle issues using advanced diagnostic tools and techniques.
- Conducted routine maintenance services, ensuring compliance with manufacturer specifications.
- Collaborated with service advisors to streamline workflow and enhance customer satisfaction.
- Mentored junior technicians, promoting best practices and skill development within the team.
Automotive Detailer
Pinehurst Toyota
08.2021 - 02.2025
- Performed thorough cleaning and detailing of vehicles to enhance appearance and customer satisfaction.
- Utilized specialized tools and equipment for polishing, waxing, and interior detailing tasks.
- Inspected vehicles for damages and reported findings to ensure quality assurance standards.
- Assisted in training new team members on detailing techniques and safety protocols.
- Maintained inventory of cleaning supplies and equipment for operational efficiency.
- Implemented best practices for detailing processes, reducing time spent on each vehicle.
- Collaborated with service department to prioritize vehicles based on customer needs and schedules.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Collaborated with team members to ensure consistent quality and timely completion of tasks.
- Ensured compliance with environmental regulations during waste disposal from detailing operations.
- Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
- Washed cars and trucks daily for auto dealership.
Education
High School Diploma -
Scotland High School
Laurinburg, NCSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Stocking and receiving
- Conflict resolution
- Store opening and closing
- Product sales
Timeline
Sales Associate
Dicks Sporing Goods
08.2025 - Current
Express Service Technician
Pinehurst Toyota
02.2025 - 08.2025
Automotive Detailer
Pinehurst Toyota
08.2021 - 02.2025
Maintenance Technician
Walmart
07.2013 - Current
High School Diploma -
Scotland High School
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