Cole Streit
Seeking New Opportunity
Harrisburg
Summary
Looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Installation Support Representative
Janus International Corporation
03.2023 - Current
- Trained new field technicians, providing a consistent level of service quality for the team.
- Collaborated with cross-functional teams to identify and resolve recurring product issues.
- Enhanced customer satisfaction by resolving technical issues and providing timely solutions.
- Utilized CRM tools proficiently in order to track customer interactions accurately.
1st Assistant Store Manager
Caseys General Stores Inc
12.2021 - 11.2022
- Supervised and coached Retail Associates in providing prompt and friendly service at registers and sales floor.
- Managed store to promote clean, neat and easy-to-shop environment.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Managed inventory control, cash control and store opening and closing procedures.
- Oversee 5-10 employees at a time and trained new employees.
Sales Associate
Caseys's General Stores
10.2017 - 11.2021
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in aisles to increase product sales.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Education
Bachelor of Science - Business Administration
Catawba College
Salisbury, NC 08.2017 - 05.2022
Skills
Hardware Troubleshooting
CRM Software
Customer Service Expertise
Team Leadership
Time Management
Timeline
Installation Support Representative
Janus International Corporation
03.2023 - Current
1st Assistant Store Manager
Caseys General Stores Inc
12.2021 - 11.2022
Sales Associate
Caseys's General Stores
10.2017 - 11.2021
Bachelor of Science - Business Administration
Catawba College
08.2017 - 05.2022