Summary
Overview
Work History
Education
Skills
Timeline
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Colby Parks

Asheville

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

7
7
years of professional experience

Work History

Trainer Sales Associate

HOTWORX - Infrared Fitness Studio
07.2023 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
  • Engaged with customers to build rapport and loyalty.

Retail Sales Associate

Victorias Secret
11.2021 - 02.2023
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Public Pool Manager

Carolina Pool Management
04.2017 - 09.2020
  • Enhanced pool safety by conducting regular inspections and maintenance of equipment.
  • Managed staff schedules for optimal coverage during peak times, ensuring efficient operations.
  • Reduced accidents by implementing comprehensive training programs for lifeguards and other staff members.
  • Increased customer satisfaction with timely resolution of issues and proactive communication.
  • Maintained a clean and well-organized facility, contributing to a positive guest experience.

Waitress

Sileos NY Deli
09.2017 - 01.2020
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
  • Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
  • Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.

Education

Bachelor of Science - Health And Wellness

University of North Carolina At Asheville
Asheville, NC
05.2024

Skills

  • Excellent People Skills
  • Money Transfer Systems
  • Customer Service
  • Sales Trends
  • Guest Relations
  • Product and Service Sales
  • Product Promotion
  • Shipment Processing

Timeline

Trainer Sales Associate

HOTWORX - Infrared Fitness Studio
07.2023 - Current

Retail Sales Associate

Victorias Secret
11.2021 - 02.2023

Waitress

Sileos NY Deli
09.2017 - 01.2020

Public Pool Manager

Carolina Pool Management
04.2017 - 09.2020

Bachelor of Science - Health And Wellness

University of North Carolina At Asheville

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Colby Parks