Colby Parks
Asheville
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Trainer Sales Associate
HOTWORX - Infrared Fitness Studio
07.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Engaged with customers to build rapport and loyalty.
Retail Sales Associate
Victorias Secret
11.2021 - 02.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Public Pool Manager
Carolina Pool Management
04.2017 - 09.2020
- Enhanced pool safety by conducting regular inspections and maintenance of equipment.
- Managed staff schedules for optimal coverage during peak times, ensuring efficient operations.
- Reduced accidents by implementing comprehensive training programs for lifeguards and other staff members.
- Increased customer satisfaction with timely resolution of issues and proactive communication.
- Maintained a clean and well-organized facility, contributing to a positive guest experience.
Waitress
Sileos NY Deli
09.2017 - 01.2020
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
- Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
Education
Bachelor of Science - Health And Wellness
University of North Carolina At Asheville
Asheville, NC05.2024
Skills
- Excellent People Skills
- Money Transfer Systems
- Customer Service
- Sales Trends
- Guest Relations
- Product and Service Sales
- Product Promotion
- Shipment Processing
Timeline
Trainer Sales Associate
HOTWORX - Infrared Fitness Studio
07.2023 - Current
Retail Sales Associate
Victorias Secret
11.2021 - 02.2023
Waitress
Sileos NY Deli
09.2017 - 01.2020
Public Pool Manager
Carolina Pool Management
04.2017 - 09.2020
Bachelor of Science - Health And Wellness
University of North Carolina At Asheville
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