Cody Michael
Summary
Dynamic Maintenance Supervisor with a proven track record at Quinn Residences, excelling in HVAC maintenance and team leadership. Achieved significant improvements in resident satisfaction through proactive maintenance strategies and effective communication. Expert in regulatory compliance and vendor management, fostering a culture of safety and quality across all operations.
Overview
10
10
years of professional experience
4
4
Certifications
Work History
Maintenance Supervisor
Quinn Residences
Wilmington
08.2024 - Current
- Lead maintenance operations for a large-scale build-to-rent single-family home community, ensuring timely and high-quality repairs across all units.
- Deliver professional service with a strong focus on resident satisfaction, timely communication, and preventive maintenance.
- Perform expert-level troubleshooting and repair of plumbing, electrical, and HVAC systems across multiple properties.
- Supervise and train on-site maintenance technicians and coordinate with vendors and contractors to complete projects efficiently and to standard.
- Manage work order systems, prioritize service requests, and ensure compliance with safety protocols and building codes.
Facilities Manager
Reserve at Mayfaire
Wilmington
07.2023 - 08.2024
- Spearheaded all property maintenance operations for a large residential community, ensuring optimal performance of HVAC, plumbing, electrical, and structural systems.
- Led unit renovation strategy and execution to accelerate occupancy readiness and enhance tenant satisfaction.
- Supervised contractors and third-party vendors, enforcing adherence to safety, quality, and community standards.
- Oversaw compliance with state and federal pool maintenance and chemical safety regulations.
- Managed inventory logistics, maintenance reporting systems, and staff performance tracking.
Maintenance Supervisor
Crowne Club Apartments
Winston-Salem
07.2022 - 07.2023
- Directed maintenance operations and led renovation projects across a 200+ unit property, significantly improving turnaround times.
- Provided leadership and mentorship to junior technicians and temporary staff.
- Implemented proactive maintenance protocols and vendor coordination to reduce emergency repair incidents.
- Collaborated with property management to streamline maintenance reporting and resident communication.
Director of Maintenance & Facilities
Salem Terrace Assisted Living
Winston-Salem
11.2018 - 07.2022
- Oversaw all physical plant operations, including regulatory compliance, capital improvements, and emergency response planning.
- Led multidisciplinary teams in executing renovation projects, infrastructure upgrades, and facility modernization.
- Coordinated with executive leadership on budgeting, long-term maintenance planning, and inspection preparedness.
- Fostered a safety-first culture, achieving consistently high scores during state health and fire inspections.
Production Team Lead
Halyard Health / Facility Logistics Services
08.2015 - 11.2018
- Managed production line operations and staff training, ensuring output met corporate quality and safety benchmarks.
- Supervised daily workflows and implemented continuous improvement initiatives in collaboration with logistics leadership.
- Conducted performance evaluations and skills development for a team of 10+ associates.
Education
High School -
Central Davidson High School
Lexington, NCSkills
- Microsoft Office Suite
- Regulatory compliance
- Vendor relationship management
- A/C troubleshooting
- HVAC maintenance
- Electrical systems
- Work order management
- Vendor coordination
- Property compliance
- Preventive maintenance
- Team leadership
- Effective communication
- Plumbing repair
- Customer service
- Safety management
- Troubleshooting
- Maintenance scheduling
- Materials requisition
- Facilities maintenance
- Emergency response
- Work order processing
- Quality control
- Maintenance recordkeeping
- Compliance enforcement
Certification
Certified Manager of Maintenance
Timeline
Maintenance Supervisor
Quinn Residences
08.2024 - Current
Facilities Manager
Reserve at Mayfaire
07.2023 - 08.2024
Maintenance Supervisor
Crowne Club Apartments
07.2022 - 07.2023
Director of Maintenance & Facilities
Salem Terrace Assisted Living
11.2018 - 07.2022
Production Team Lead
Halyard Health / Facility Logistics Services
08.2015 - 11.2018
High School -
Central Davidson High School