Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CAP Team 1 Associate
Walmart
02.2025 - Current
Counted supplies in stock room and posted totals to inventory records using RF scanner.
Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
Monitored and adhered to company safety regulations and policies.
Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
Completed inventory accounts to keep records current and promote accurate ordering.
Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
Apparel Team Lead
Walmart
09.2023 - 08.2024
Maintained accurate inventory records and conducted regular stock counts.
Answered store and merchandise questions and led customers to wanted items.
Created visual merchandising strategies that increased sales by 20%.
Answered customer inquiries regarding product features, pricing, and availability.
Participated in recruiting activities such as interviewing prospective candidates.
Reviewed employee timecards for accuracy before submitting them for approval.
Performed opening and closing duties such as setting up registers, counting cash drawers.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Organized store by returning merchandise to proper areas and restocked displays.
Scheduled shifts for apparel associates based on projected volume levels each day.
Monitored the performance of all apparel associates, including coaching and training.
Analyzed sales data from previous weeks and months in order to forecast future demand trends.
Checked store displays to maintain correct amount of merchandise.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Provided leadership and direction to a team of 10 apparel associates.
Conducted weekly meetings with apparel associates to review goals, objectives, and performance metrics.
Trained new employees in store operations, customer service techniques, and product knowledge.
Watched for and recognized security risks and thefts to prevent or handle situations.
Maintained knowledge of sales and promotions, return policies and security practices.
Computed purchases and received and processed cash or credit payment.
Responded quickly to changing business needs while maintaining high standards of customer service.
Developed a daily plan for the apparel department to ensure objectives were met efficiently.
Resolved customer complaints regarding product quality or service in a timely manner.
Coordinated with other departments such as marketing or finance when necessary.
Organized promotional displays according to corporate guidelines.
Assigned tasks to staff members based on their strengths and abilities.
Operated equipment and machinery according to safety guidelines.
Exceeded customer satisfaction by finding creative solutions to problems.
Overnight Stocker
Walmart
02.2023 - 09.2023
Checked shelves in department to determine replenishment needs.
Stocked shelves, racks, and bins with new or transferred merchandise.
Stored and organized items in tool or supply rooms, allowing for easy retrieval.
Removed product from boxes and placed on shelves according to merchandising guidelines.
Received and stocked merchandise in a timely manner.
Assessed floor displays to restock merchandise.
Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Worked collaboratively with other team members to achieve departmental goals.
Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Processed returns according to established guidelines.
Removed expired and overripe items to provide freshest options and eliminate health risks.
Hardware Sales Associate
Walmart
02.2022 - 02.2023
Described merchandise and explained use, operation and care.
Prepared merchandise for purchase or rental.
Worked collaboratively with team members to meet company goals.
Answered incoming phone calls from customers regarding product information or availability.
Processed cash and credit transactions accurately at checkout counter.
Replenished stock items as needed throughout the day to ensure adequate inventory levels were maintained.
Educated customers on features and benefits of various products available in the store.
Placed special orders or called other stores to find desired items.
Maintained a clean, organized and well-stocked sales floor.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Online Grocery Associate
Walmart
09.2019 - 02.2022
Monitored industry trends using social media platforms.
Placed a high value on punctuality, and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
Aided in resolving disagreements and negotiating mutually beneficial agreements between parties.
Unloaded groceries into customer vehicles.
Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
Consistently managed workload promptly during peak periods and holidays.
Sandwich Artist
Jimmy John's Sandwiches
06.2019 - 09.2019
Ensured all menu items were prepared in accordance with health and safety standards.
Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
Stored food properly to prevent spoilage, cross-contamination and illnesses.
Verified orders and bagged items for easy transport.
Operated cash registers to process payments from customers.
Warmly greeted visitors to promote great customer service and positive ordering experience.
Restocked kitchen supplies by rotating food according to dates and health guidelines.
Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
Education
High School Diploma -
White Oak High School
07-2019
Skills
Sales support
Stock replenishment
Store maintenance
Shelf stocking
Bin auditing
Truck unloading
Stress tolerance
Inventory management
Customer support
Pallet jack usage
Certification
Certified in the Big Joe and electric pallet jack.
Education and Training
other
References
References available upon request.
Timeline
CAP Team 1 Associate
Walmart
02.2025 - Current
Apparel Team Lead
Walmart
09.2023 - 08.2024
Overnight Stocker
Walmart
02.2023 - 09.2023
Hardware Sales Associate
Walmart
02.2022 - 02.2023
Online Grocery Associate
Walmart
09.2019 - 02.2022
Sandwich Artist
Jimmy John's Sandwiches
06.2019 - 09.2019
High School Diploma -
White Oak High School
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