Codi Steffen
Charlotte
Summary
Experienced stylist with a strong track record of delivering exceptional hair care and styling services. Proficient in cutting, coloring, and treatments, with an ability to adapt to client preferences and stay up-to-date with industry trends. Reliable team player thriving in collaborative environments and consistently achieving outstanding results. Recognized for excellent customer service, creativity, and fostering a positive salon atmosphere.
Overview
9
9
years of professional experience
Work History
Stylist
HUE Salon Ballantyne
08.2020 - Current
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously, up to ten a day.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Conducted detailed client consultations to understand their style preferences, ensuring tailored services for each individual.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Contributed to the salon's positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business (
- Attended quarterly trainings, classes and workshops to maintain cosmetology license and stay current on technique and skills.
Stylist + Nail Technician
Très Chic Salon and Spa
07.2018 - 07.2020
- Evaluated client needs and recommended treatments while maintaining hair and nail heal
- Frequently restocked workstations and organized stocked product sale shelves
- Provided training and mentoring to new staff to maximize performance
- Successfully initiated and implemented waterless manicures to modernize services and increase client satisfaction
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving early to work, ready to start immediately
- Monitored social media and online sources for industry trends
Cashier
Giant Eagle
03.2016 - 05.2018
- Helped customers complete purchases, located items and join rewards programs to promote loyalty, satisfaction, and sales numbers
- Assisted customers by answering questions and fulfilling requests
Education
Cosmetology License -
Brown Aveda Institute
Cleveland, OH06.2018
Bachelor of Communication and Information - Electronic Media Production
Kent State University
Kent, OH12.2015
Skills
- Hair coloring, cutting and styling
- Dedication to client service
- Teamwork and collaboration
- Excellent communication
- Problem-solving
- Customer consultation
- Attention to detail
- Multitasking and organization
- Product knowledge
KÉRASTASE CareCoach
As a brand ambassador for Kérastase, I have had in depth training and knowledge of products and treatment lines. I then am able to provide training for incoming stylists for them to better understand when and why we use the products that we do.
Timeline
Stylist
HUE Salon Ballantyne
08.2020 - Current
Stylist + Nail Technician
Très Chic Salon and Spa
07.2018 - 07.2020
Cashier
Giant Eagle
03.2016 - 05.2018
Cosmetology License -
Brown Aveda Institute
Bachelor of Communication and Information - Electronic Media Production
Kent State University
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