- Fly Fishing
- Surf Fishing
- I like working with my hands and fixing things
Clynn Korney
Hampstead
Summary
Dynamic and results-driven professional with extensive experience in law enforcement and customer service. Proven ability in conflict resolution and active listening, honed at Surf City Police Department . Adept at building rapport and enhancing customer satisfaction while ensuring safety and compliance in high-pressure environments. Committed to excellence and continuous improvement.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Customer Service Representative
Surf City Pier
Surf City, NC
04.2021 - 11.2023
- Responded to customer requests for products, services, and company information.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Police Sergeant, Patrol
Town of Surf City
Surf City Nc
10.2000 - 09.2020
- Responded to call-outs during periods of low coverage or high demand to serve public in [Location].
- Commanded on-scene tactical teams during critical incidents.
- Conveyed important information at start of each shift such as areas of focus and persons of interest in local areas.
- Investigated allegations of employee misconduct, reported findings and coordinated warranted disciplinary actions.
- Backed up patrol officers during difficult stops or to answer complex questions.
- Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.
- Inspected officers and vehicles to identify and correct any unprofessional appearances.
- Guided officers through difficult situations, backing up teams onsite and advising on strategic decisions.
- Monitored and evaluated performance of security personnel to identify weaknesses and provide feedback for improvement.
- Conducted investigations to identify suspicious activities, violations of policies and regulations and potential threats.
- Researched and maintained current knowledge of security trends and technologies to apply best practices and strategies.
- Effectively led investigations, ensured safety protocols were followed, and handled high-pressure situations.
- Verified and authenticated validity and admissibility of evidence and preserved its integrity for court hearings while testifying under oath in administrative hearings and criminal court cases.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
Patrol Deputy
Pender County Sheriffs Department
Burgaw, NC
06.1996 - 09.2000
- Served warrants, summonses, subpoenas and other official papers.
- Gathered physical evidence and preserves for court.
- Investigated and reported incidents in [City].
- Apprehended suspects and searched vehicles for drugs or paraphernalia.
- Patrolled assigned district in [City] and observed area for possible criminal activity.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Provided testimony in court proceedings.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Checked vehicle equipment for proper functioning prior to use.
- Monitored traffic violations, issuing citations as necessary.
Education
No Degree - Basic Law Enforcement Training
James Sprunt Community College
Kenansville, NC05-1996
Skills
- Merchandise upselling
- Stock management
- Conflict resolution
- Dispute resolution
- New teller training
- Active listening
- Customer education
- Retail sales customer service
- Courteous demeanor
- Building rapport
- Product sales
- Customer service
- Problem-solving
- Credit card payment processing
- Decision-making
- Money handling
Interests
Timeline
Customer Service Representative
Surf City Pier
04.2021 - 11.2023
Police Sergeant, Patrol
Town of Surf City
10.2000 - 09.2020
Patrol Deputy
Pender County Sheriffs Department
06.1996 - 09.2000
No Degree - Basic Law Enforcement Training
James Sprunt Community College