Clover Davis
Asheville
Summary
Developed strong creative writing skills at Warren Wilson College through extensive coursework and workshops, focusing on collaboration, project development, and peer critique. Gained experience giving and receiving feedback, refining work through revision, and communicating ideas clearly in both group and individual settings. Gained hands-on leadership experience through management roles across diverse settings. Responsibilities included training new team members, delegating tasks, resolving conflicts, and maintaining smooth day-to-day operations in high-pressure environments.
Overview
6
6
years of professional experience
Work History
MOD (Manager On Duty) Barista
French Broad Chocolates
Asheville
01.2024 - Current
- Resolved customer complaints professionally.
- Interacted with customers regularly to ensure their needs were met.
- Maintained inventory levels by ordering supplies as needed.
- Performed administrative tasks such as filing documents or preparing reports.
- Trained new employees on job duties and company policies.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
Office Manager
Warren Wilson College Theatre
Swan
08.2021 - 08.2024
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Responded to client inquiries via phone or email in a professional manner.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Assisted in recruiting, onboarding and training new employees.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Assistant Manager
Ingles Starbucks
Swannanoa
04.2023 - 06.2024
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Responded to customer issues to provide immediate resolution and improve retention.
- Led a team of employees, ensuring high productivity and excellent customer service.
Camp/After School Counselor
Asheville Jewish Community Center
Asheville
06.2022 - 03.2023
- Monitored camper behaviors during meals ensuring proper hygiene habits were followed.
- Communicated regularly with parents regarding their child's progress at camp.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Assisted in developing weekly lesson plans for various age groups.
- Coordinated and led group activities for campers and counselors.
Kennel Resort Attendant
Pet Paradise Resort
Mt Holly
08.2019 - 08.2021
- Greeted customers and their pets, providing a friendly and welcoming atmosphere.
- Assisted with transporting sick or injured animals to veterinary clinics for medical treatment.
- Responded promptly to any emergency situations that may have occurred involving an animal guest or staff member.
- Walked, fed, bathed and groomed all animals in the resort.
- Monitored the health of the animals at the kennel resort on a daily basis.
- Organized supplies such as food, bedding, toys and treats for each animal's stay.
Education
Bachelor of Arts - Creative Writing
Warren Wilson College
Swannanoa NC05-2025
Skills
- Creative writing
- Proofreading
- Research skills
- Customer service
- Team collaboration
- Employee engagement
- Employee training
- Sales and marketing
- Team building
- Social media strategy
- Workshoping
Timeline
MOD (Manager On Duty) Barista
French Broad Chocolates
01.2024 - Current
Assistant Manager
Ingles Starbucks
04.2023 - 06.2024
Camp/After School Counselor
Asheville Jewish Community Center
06.2022 - 03.2023
Office Manager
Warren Wilson College Theatre
08.2021 - 08.2024
Kennel Resort Attendant
Pet Paradise Resort
08.2019 - 08.2021
Bachelor of Arts - Creative Writing
Warren Wilson College
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