James Drake
Summerfield
Summary
Quality control professional prepared to excel in fabric inspection roles, bringing strong background in identifying fabric inconsistencies and ensuring quality standards. Proven ability to collaborate effectively within teams and adapt to dynamic work environments. Known for keen observational skills and proactive approach to solving issues.
Experienced with identifying and addressing fabric defects to ensure top-quality standards. Utilizes eye for detail and thorough inspection techniques to maintain product excellence. Track record of effective teamwork and efficient problem resolution in quality control settings.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Fabric Inspector
Tex Tech Industries
Kernersville, NC
06.2022 - 11.2025
- Conducted thorough inspections of fabrics for quality assurance and compliance with specifications.
- Identified defects and inconsistencies, documenting findings for production adjustments and improved outcomes.
- Trained new inspectors on quality standards and inspection techniques, fostering team knowledge and cohesion.
- Collaborated with production teams to troubleshoot fabric issues, enhancing overall workflow efficiency.
- Developed inspection protocols that streamlined processes and reduced error rates in fabric evaluation.
- Mentored junior inspectors, promoting best practices in fabric assessment and ensuring adherence to safety standards.
- Checked tools and machinery functionality to maintain overall safety.
- Evaluated inspection data to identify trends, driving strategic decisions for quality enhancements in production.
Warehouse Worker
Inmark
High Point, NC
06.2021 - 03.2022
- Operated forklifts and pallet jacks to efficiently transport goods within warehouse.
- Maintained inventory accuracy through regular cycle counts and stock audits.
- Collaborated with team members to optimize order picking and packing processes.
- Implemented safety protocols, reducing workplace incidents and enhancing compliance.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Deli Associate
Food Lion
Summerfield, NC
04.2017 - 06.2021
- Prepared and sliced deli meats and cheeses to meet customer specifications.
- Assisted customers with product selection and provided information on deli offerings.
- Maintained cleanliness and organization of the deli counter and equipment.
- Operated slicing machines and scales in compliance with safety standards.
- Collaborated with team members to ensure efficient service during peak hours.
- Monitored inventory levels, restocked products, and minimized waste effectively.
- Trained new associates on food safety procedures and customer service best practices.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
- Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
- Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Supported store operations by adhering to proper food handling procedures and sanitation guidelines at all times.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Delivery Driver
Jimmy John's Sandwiches
Greensboro, NC
09.2014 - 04.2017
- Delivered orders efficiently, ensuring timely service and customer satisfaction.
- Operated delivery vehicle safely while adhering to traffic regulations.
- Verified order accuracy before dispatching to minimize errors.
- Managed cash transactions accurately during deliveries and maintained funds securely.
- Enhanced route planning to optimize delivery times and reduce fuel consumption.
- Provided exceptional customer service, handling inquiries and resolving issues promptly.
- Collaborated with kitchen staff to ensure seamless order preparation and dispatch processes.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Education
High school diploma - undefined
Western Guilford High School
Greensboro, NC06.2014
Skills
- Food Handling
- GPS
- Manufacturing company experience
- Customer service
- Food Service
- Manufacturing
- Computer literacy
- English
- Cooking
- Computer skills
- Customer communication
- Kitchen Experience
- Quality inspection
- Attention to detail
- Delivery Driver Experience
- Writing skills
- Microsoft Office
- Basic math
- Microsoft Excel
- Food Preparation
- Quality control
- Cleaning Experience
- Computer operation
- Outdoor work
- Machine operation
- Meat Cutting
- Packaging
- Mobile devices
- Numeracy
- Microsoft Word
- Food Safety
- Quality assurance
- Factory experience
- Greeting customers
- Defect identification
- Fabric analysis
- Weave analysis
- Textile testing
- Teamwork and collaboration
- Friendly, positive attitude
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Active listening
- Decision-making
Certification
Driver's License
Languages
English - Fluent
Timeline
Fabric Inspector
Tex Tech Industries
06.2022 - 11.2025
Warehouse Worker
Inmark
06.2021 - 03.2022
Deli Associate
Food Lion
04.2017 - 06.2021
Delivery Driver
Jimmy John's Sandwiches
09.2014 - 04.2017
High school diploma - undefined
Western Guilford High School