CLIFFORD CARVER
Shallotte
Summary
Dynamic quality manager with a proven track record at the US Post Office, enhancing operational efficiency through strategic process improvements and rigorous audits. Skilled in regulatory compliance and team collaboration, I foster a culture of continuous improvement while mentoring staff to achieve excellence in quality assurance.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
28
28
years of professional experience
Work History
TSA Screener
Department Of Homeland Security, TSA
04.2003 - 06.2009
- Conducted security screening for passengers and baggage, ensuring compliance with TSA regulations.
- Identified potential threats using advanced scanning technology and surveillance methods.
- Collaborated with team members to maintain high standards of safety and efficiency during peak travel periods.
- Provided training and mentorship to new screeners on procedures and protocols.
- Checked equipment during each shift to assess functionality.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Performed pat-downs to look for unauthorized materials and weapons.
- Manually screened passengers unable to pass through metal detectors or who triggered alarms.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
Quality Manager
US Post Office
07.2000 - 01.2003
- Led quality assurance initiatives to enhance operational efficiency and reduce errors.
- Developed and implemented training programs for staff on quality control processes.
- Conducted regular audits of operations to ensure compliance with federal regulations and standards.
- Collaborated with cross-functional teams to identify areas for process improvement and implement corrective actions.
- Analyzed customer feedback and performance data to drive strategic quality enhancements.
- Mentored junior team members, fostering a culture of continuous improvement within the department.
- Managed and archived quality documentation and participated in internal and external quality audits.
Quality Assurance Consultant
TriTech
10.1996 - 04.2000
- Collaborated with cross-functional teams to identify areas for process improvement.
- Streamlined documentation processes, improving efficiency in reporting and tracking outcomes.
- Executed comprehensive audits to assess adherence to quality assurance procedures.
- Developed and implemented testing protocols to ensure compliance with industry standards.
- Drove continuous improvement efforts that resulted in enhanced operational workflows and reduced errors.
- Drafted technical documents such as deviation reports, testing protocol and trend analyses.
Purchasing Supervisor
Volvo Trucks North America
10.1981 - 09.1996
- Negotiated favorable terms with suppliers, improving cost-effectiveness of purchases.
- Monitored supplier performance metrics regularly to identify areas of improvement and maintain accountability standards.
- Provided guidance and support to junior team members, fostering professional growth and development in their procurement careers.
- Utilized data analysis tools to track spending patterns, identify inefficiencies within current practices, allowing adjustments to be made proactively.
- Established long-term contracts with key suppliers, resulting in more advantageous pricing structures and improved partnerships.
- Reduced company expenses with thorough vendor negotiations and securing favorable pricing terms.
- Evaluated potential suppliers for reliability, product quality, and delivery timeliness, selecting the best options for company needs.
- Ensured compliance with industry regulations through diligent adherence to procurement policies and procedures.
- Sourced vendors, built relationships, and negotiated prices.
Education
BBA - Marketing
Georgia State University
Atlanta, GA05-1971
Skills
- Regulatory compliance
- Team collaboration
- Training and mentorship
- Process improvement
- Audit execution
- Supplier negotiation
- Quality assurance
- Performance monitoring
- Analytical mindset
- Customer rapport building
Timeline
TSA Screener
Department Of Homeland Security, TSA
04.2003 - 06.2009
Quality Manager
US Post Office
07.2000 - 01.2003
Quality Assurance Consultant
TriTech
10.1996 - 04.2000
Purchasing Supervisor
Volvo Trucks North America
10.1981 - 09.1996
BBA - Marketing
Georgia State University