Clay Houser
Mint Hill
Summary
I am a hard working twenty-four year old husband and expecting father who takes pride in his work and has an extreme drive to succeed and learn new skills along the way. My passion to acquire new knowledge and dedicate myself in and out of the workplace is something I pride myself on and incorporates itself deeply within my passion to go forth into the world and make a difference.
Overview
6
6
years of professional experience
Work History
Manager
American Athletics
01.2023 - 02.2025
- Fulfilling international and domestic orders
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Managing company digital data systems
- Processing international and domestic shipments
- Shipping company products in a timely and efficient manner
- Maintaining the warehouse cleanliness and efficiency
- Managing and teaching subordinate employees on how to successfully operate company digital systems and fulfill orders
- Data entry using Google Spreadsheets and Microsoft Excel
- Coordinating with local carriers for pick-ups
- Operating amazon seller accounts to ensure inventory and orders were up to date and properly accounted for
Customer Service Representative
H2oasis
06.2021 - 01.2023
- Documented conversations with customers to track requests, problems and solutions
- Operated the social media account for the company in order to promote our product
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Asked probing questions to determine service needs and accurately input information into electronic systems
- Escalated customer concerns, store issues and inventory requirements to supervisors
- Delivered rush merchandise on tight schedules to meet customer targets
Aviation Specialist
United States Marine Corps
10.2019 - 04.2021
- Prioritized and organized tasks to efficiently accomplish service goals
- Inspected in-service aircraft and related equipment for defects and maintenance concerns
- Observed gauges, meters and instruments to detect evidence of aircraft malfunction
- Taxied out Military Aircraft to and from the Air Field
Golf Course Groundskeeper
Old Sycamore Country Club
01.2019 - 06.2019
- Managed nearby features such as bunkers with raking and regular care
- Kept appearance of turf neat and professional with daily mowing, trimming and maintenance
- Planned and coordinated jobs for subordinate workers
- Took responsibilities of driving range and managing golf carts and customer service
Cashier
Chick-Fil-A Inc.
10.2018 - 01.2019
- Helped customers find specific products, answered questions and offered product advice
- Scanned customer purchases, supporting transactions to streamline sales process
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Welcomed customers, offering assistance to help find necessary store items
- Operated cash register, collected payments and provided accurate change
- Trained new team members in cash register operation, stock procedures and customer service
Education
Associate of Arts - Political Science
Central Piedmont Community College
Charlotte, NC06-2027
High School Diploma -
Queens Grant High School
Matthews, NC05.2019
Skills
- Business logic implementation
- Team leadership
- Data management
- Financial Systems implementation
- Staff training and development
- Coordination
- Task delegation
- Customer Service
- Decisiveness
- Inbound and outbound calling
- Data evaluation
- Conflict resolution
Timeline
Manager
American Athletics
01.2023 - 02.2025
Customer Service Representative
H2oasis
06.2021 - 01.2023
Aviation Specialist
United States Marine Corps
10.2019 - 04.2021
Golf Course Groundskeeper
Old Sycamore Country Club
01.2019 - 06.2019
Cashier
Chick-Fil-A Inc.
10.2018 - 01.2019
High School Diploma -
Queens Grant High School
Associate of Arts - Political Science
Central Piedmont Community College
Similar Profiles
Ashley FainerAshley Fainer
SAAC Member at American University AthleticsSAAC Member at American University Athletics
Kalina OsolkowskiKalina Osolkowski
Student Assistant With MU Athletics Culinary Performance Services at MU AthleticsStudent Assistant With MU Athletics Culinary Performance Services at MU Athletics
Jenna HudsonJenna Hudson
Student Equipment Manager at Ewu AthleticsStudent Equipment Manager at Ewu Athletics