Clay Floyd
Lexington
Summary
Experienced Field Service Technician with almost 20 years in the industry. Excellent communication skills. Adaptive to new technology and willing to work with teammates to teach or learn skills.
Overview
19
19
years of professional experience
Work History
Field Technician I
Quality Data Systems
Charlotte, NC
02.2026 - Current
- Maintained and repaired bank machines, including ATMs and cash counters, ensuring operational reliability and customer access.
- Plan, schedule, and complete all maintenance and perform repairs as needed.
- Order parts as needed and maintain accurate vehicle stock.
Field Technician III
Toshiba Business Solutions
Mount Gilead, NC
12.2007 - 01.2026
- Maintain and repair laser copiers and printers, digital duplicators and barcode printers.
- Trained new technicians and supported established coworkers to enhance team proficiency.
- Maintain parts inventory and report any discrepancies.
- Researched solutions for new issues and pursued ongoing education to stay current with emerging technologies.
- Plan daily service route and contact customers with an ETA.
- Assisted end users with equipment issues, including supplies, networking, and operation, ensuring optimal functionality.
Education
Associates - Networking Technology
Forsyth Technical Community College
Winston-Salem, NC06-2008
Skills
- Customer service
- Time management
- Communication skills
- Computer literacy
Timeline
Field Technician I
Quality Data Systems
02.2026 - Current
Field Technician III
Toshiba Business Solutions
12.2007 - 01.2026
Associates - Networking Technology
Forsyth Technical Community College