Robert Clawges
Pfafftown
Summary
Dependable, detail-oriented, Restoration Technician with over three years of experience in providing support to victims of fires, floods, mold, trauma and other disasters by helping owners restore properties. Ability to handle multiple projects with a high degree of accuracy. Offering expertise in cleaning damaged properties, remove materials and waste in affected areas, and sanitizing homes. Physically fit and agile to lift over 100 pounds.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Mitigation Technician
N-tier Disaster Recovery Solutions
09.2023 - 01.2024
- Solo technician, on-call 24/7.
- Respond to all Mitigation and Emergency Services jobs with service issues.
- Assess severity and extent of water, fire, mold damage using specialized equipment and tools.
- Identify source of damage and execute plan for mitigation and restoration.
- Perform water extraction, drying, dehumidification, and mold remediation.
- Remove damaged materials following established protocols.
- Clean and disinfect affected areas for safety and healthy environments.
- Document all worked performed, including before and-after photos, moisture readings, and job progress reports.
- Execute projects focusing on safety, quality, and schedule.
- Adhere to safety guidelines, industry standards, and company policies throughout the mitigation and restoration process.
- Communicate with home-owner and obtain contract signatures to begin jobs.
- Prevented further damage to properties, promptly removing standing water using water extraction equipment.
- Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
- Expedited drying process, strategically placing air movers and dehumidifiers throughout impacted spaces.
- Preserved clients peace of mind during stressful events by empathetically addressing their concerns and questions throughout the process.
- Capable of lifting and carrying at least 50lbs.
Mitigation Technician
ORC Services, Inc
10.2021 - 09.2023
- Respond to all Mitigation and Emergency Services jobs with service issues.
- Assess severity and extent of water, fire, mold damage using specialized equipment and tools.
- Identify source of damage and execute plan for mitigation and restoration.
- Perform water extraction, drying, dehumidification, and mold remediation.
- Remove damaged materials following established protocols.
- Clean and disinfect affected areas for safety and healthy environments.
- Document all worked performed, including before and-after photos, moisture readings, and job progress reports.
- Execute projects focusing on safety, quality, and schedule.
- Adhere to safety guidelines, industry standards, and company policies throughout the mitigation and restoration process.
- Communicate with home-owner and obtain contract signatures to begin jobs.
- Prevented further damage to properties, promptly removing standing water using water extraction equipment.
- Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
- Expedited drying process, strategically placing air movers and dehumidifiers throughout impacted spaces.
- Preserved clients peace of mind during stressful events by empathetically addressing their concerns and questions throughout the process.
- Capable of lifting and carrying at least 50lbs.
Crew Member
Dairy Queen Grill & Chill
10.2020 - 10.2021
- Greet customers with friendly and efficient service at the register.
- Ability to do quick, mental math.
- Preparing food and beverages that maintain food safety, as well as customer satisfaction.
- Capable of lifting and carrying at least 20lbs.
- Operating equipment.
- Cleaning and sanitizing kitchen utensils and kitchen area, as well as the dining area.
- Managing inventory levels.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
High School Diploma -
Bayside High School
Palm Bay, FL05.2017
Skills
- Quality control
- Client relations
- Effective communication
- Detail oriented
- Complex problem-solving
- Containment structuring
- Detailed cleaning
- Multiple zero scores on mold assessments
- Operate Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Operate Google Drive
- Operate Matterport
- Operate JobDox (CRM)
- Operate Dash (CRM)
- Operate Incircle
- Equipment installation
- Mold remediation
Certification
IICRC Water Damage Restoration (Oct. 2023)
Timeline
Mitigation Technician
N-tier Disaster Recovery Solutions
09.2023 - 01.2024
Mitigation Technician
ORC Services, Inc
10.2021 - 09.2023
Crew Member
Dairy Queen Grill & Chill
10.2020 - 10.2021
High School Diploma -
Bayside High School
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