Claudia Velasquez Ramos
Fayetteville
Summary
Reliable and detail-oriented professional with several years of experience in customer service, hospitality, and fulfillment operations. Known for efficiency, accuracy, and strong communication skills in fast-paced environments. Fluent in Spanish and English, with a proven ability to collaborate across teams and deliver excellent customer experiences.
Overview
10
10
years of professional experience
Work History
Fulfillment Associate
Sam's Club
Fayetteville
08.2019 - 01.2026
- Processed and fulfilled customer orders with a high level of accuracy and efficiency
- Utilized warehouse management system to track inventory levels, locate products, and update order statuses
- Maintained a clean and organized work area, following safety protocols at all times
- Collaborated with customer service department to address customer inquiries related to returns
Server/Waitress
Miyabi Japanese Steakhouse
Fayetteville
07.2019 - 09.2021
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Maintained cleanliness and organization of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of meals to guests
- Managed cash transactions accurately by processing payments, providing change, and reconciling receipts at the end of each shift
Hotel Breakfast Server
Embassy Suites
Fayetteville
06.2016 - 01.2018
- Performed prompt, friendly morning service, managing buffet replenishment, table clearing, and guest interactions
- Stocked and clean food area preparation for hotel guests
- Took orders and delivered to guests tables
Education
Nail Technician License - Manicuring
RDT Academy Cosmetology School
Fayetteville, North Carolina 01.2026 - 04.2026
Westover High School
Fayetteville, North CarolinaSkills
- Customer service
- Time management
- Inventory management
- Computer skills
- Retail sales transactions
- Technical proficiency
- Customer inquiry handling
- Nail care techniques
- Bilingual
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Nail Technician License - Manicuring
RDT Academy Cosmetology School
01.2026 - 04.2026
Fulfillment Associate
Sam's Club
08.2019 - 01.2026
Server/Waitress
Miyabi Japanese Steakhouse
07.2019 - 09.2021
Hotel Breakfast Server
Embassy Suites
06.2016 - 01.2018
Westover High School