Summary
Overview
Work History
Education
Skills
Timeline
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Claudia Ault

Vanceboro

Summary


Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.

Overview

33
33
years of professional experience

Work History

Certified Medical Assistant AAMA II

Carolina East Medical Center
09.2017 - Current
  • Administered patient assessments and recorded vital signs to support clinical decision-making.
  • Assisted in patient examinations, ensuring comfort and adherence to safety protocols.
  • Managed appointment scheduling and coordinated follow-up care for optimal patient flow.
  • Educated patients on treatment plans and medication management for improved health outcomes.
  • Collaborated with healthcare team to streamline workflows and enhance patient care efficiency.
  • Trained new staff on office procedures and best practices for patient interaction.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.

Certified Medical Assistant

Dermatology Associates of Coastal Carolin
06.2014 - 06.2016
  • Assisted in patient intake, ensuring accurate medical histories and personal information documentation.
  • Managed appointment scheduling, optimizing clinic workflow and reducing patient wait times.
  • Performed clinical tasks including phlebotomy, administering injections, and assisting with minor surgical procedures.
  • Educated patients on skincare regimens, enhancing understanding of dermatological treatments and improving compliance.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Beverage Manager

Halftime Sports Bar & Grill
10.2007 - 11.2012
  • Developed and implemented beverage menus aligned with seasonal trends and customer preferences.
  • Trained and mentored staff on beverage preparation techniques and service standards.
  • Analyzed sales data to identify top-selling products and adjust inventory accordingly.
  • Managed vendor relationships to ensure quality supplies and negotiate favorable terms.
  • Oversaw compliance with health regulations, ensuring safe food handling practices were maintained.
  • Collaborated with kitchen staff to create unique pairings that enhanced overall dining experience.
  • Implemented cost-control measures that optimized beverage pricing without compromising quality.
  • Led team meetings to discuss performance metrics, encouraging feedback and continuous improvement initiatives.
  • Designed creative cocktail recipes that became popular among guests, driving repeat business.
  • Selected wine, beer and alcohol products based on customer feedback and local product availability.
  • Established strong relationships with suppliers, securing high-quality products at competitive prices.
  • Purchased beverage stock and handled all inventory needs.

Bartender Supervisor

Sheraton Grand Hotel
06.1992 - 09.2007
  • Supervised daily bar operations, ensuring compliance with health and safety regulations.
  • Trained and mentored staff on beverage preparation techniques and customer service excellence.
  • Developed innovative cocktail recipes, enhancing menu offerings and customer experience.
  • Managed inventory control processes, reducing waste and optimizing supply chain efficiency.
  • Coordinated special events, providing tailored service to meet unique client needs.
  • Resolved customer complaints promptly, improving overall satisfaction ratings significantly.
  • Implemented staff scheduling strategies to maximize coverage during peak hours effectively.
  • Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
  • Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Maintained up-to-date knowledge of industry trends, competitor offerings, and mixology techniques to continually improve overall operations.

Education

Health Care Administration

University of Phoenix
Tempe, AZ
05-2022

Associate of Science - Medical Assistant

Craven Community College
New Bern, NC
06-2016

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Patient care
  • Clinical documentation
  • Electronic health records
  • Sterilization techniques
  • Medical records management

Timeline

Certified Medical Assistant AAMA II

Carolina East Medical Center
09.2017 - Current

Certified Medical Assistant

Dermatology Associates of Coastal Carolin
06.2014 - 06.2016

Beverage Manager

Halftime Sports Bar & Grill
10.2007 - 11.2012

Bartender Supervisor

Sheraton Grand Hotel
06.1992 - 09.2007

Health Care Administration

University of Phoenix

Associate of Science - Medical Assistant

Craven Community College

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Claudia Ault